"Our area recently flooded. Our sump pump burnt out from the deluge of water and we ended up with our belongings floating ! We called Cellino and they arrived in just a few hours.We were extremely impressed with speed, cleanliness and information along every step. We can't say enough to describe our appreciation for the technician and Cellino. I would recommend them to everyone."
"Very professional. Came the same day. Very happy with outcome."
"Technician was on time, focused, determined & experienced ~ not to mention polite & kind! He worked conscientiously & most importantly he was successful at fixing my problem! Cellion is lucky to have him working under their umbrella!"
"Technician was very professional and competent in repairing our sump pump."
"Excellent service! Always a pleasure to work with this company!!"
"Technician was very kind and explained all of the work she performed. She was on time and very polite!"
"Found out our sump pump stopped working due to a backup. Technician from Cellino was very friendly, thorough, knowledgeable, and efficient in replacing the pump."
"Great service and friendly. Tech was knowledgeable and provided a good breakdown.
"Always efficient, reliable, and go the extra mile."
"A pleasure to work with. Courteous and friendly. Very helpful and efficient. Will definitely use Cellino again for future needs."
"Excellent expertise and experience."
"Great same day service and found other problems that I didn’t even see, including a pipe that was beginning to leak."
"Was very impressed with the cost and service. The tech went above and beyond. Highly recommend!"
"This company is great. I trust them, and they take the time to explain any work that needs to be done. Also, the service people are friendly and respectful. I’ve been using them for years."
"Fantastic Company! I gave them five stars. I wish I could’ve given them 10+ stars. They’ve listened to my problem. Tech and an apprentice came and did a wonderful job in helping with my problem. Both gentlemen were very knowledgeable, friendly, and courteous. When they left, they cleaned up and even brought in my garbage tote for me. Thank you! Please consider calling them when you have a problem!"
"Cellino technician came out the same day to handle my flooded basement. Their prices were fair and competitive. All the issues were explained to me to come to a solution. I would hire them again."
"Had a lot of backup in our main line today. Called Cellino Plumbing for the first time and everything was done from a representative who took my call in the morning from the dispatcher who told me when the tech was in his way and technician who provided our service was courteous and informative. Great service, great team and great price!"
"I’m very pleased with doing business with Cellino Plumbing. We had some issues several times, yet not once did the dispatcher or the technician ever make me feel that I was being difficult. (My opinion) a business that cares about the satisfaction of their customers. Keep up the good work please! Great job"
"Great experience and excellent customer service. The technician who installed my new faucet was professional, knowledgeable and a nice person. I would definitely recommend this company."
"Fantastic as always."
"Technician from Cellino Plumbing was great. Arrived quickly and gave ample notice, discussed what needed to be done and provided a few options. Gave me a quote and did the job quickly and very neatly. Gave me some tips and options on some future unrelated work that is sorely needed one of these days. I’ll call Cellino again when that time comes. I would highly recommend them."
"Very polite, checked out problem. Did a great job. Very good repair on the sump pump. Very polite and in explaining each step of repair."
"Toilet tank cracked. Pretty sure a tech was there to replace the entire toilet within an hour after I made the original call. Technician was so polite, professional and educational about all things plumbing. Will definitely work with them again!"
"The service call to repair the furnace was very good and they were able to come the next day!"
"Tech did an amazing job with the plumbing under my sink. I had a leak and a previous person who didn't know about plumbing did a patchwork job and Cellino tech fixed it up perfectly. Expensive but did a great job."
"We were very pleased with all aspects of our service. Everyone was so friendly and competent and we would not hesitate to call them again for any of our plumbing issues."
"Every service person from Cellino has been professional, personable, and thorough, while answering questions and addressing concerns; both the plumbing and HVAC service personnel."
"Tech was very nice! He admitted that Cellino's estimate was higher than my previous two. He even recommended another company to get an estimate from. Tech was also very knowledgeable."
"Great service and communication. The technician was very professional and got the heater cooking...highly recommend."
"These guys/gals are awesome. Thanks for checking on my furnace this morning."
"Great service and communication. The technician was very professional and got the heater cooking...highly recommend."
"I’ve used Cellino plumbing many times and they always do a very good job and the workers are always friendly and professional."
"Tech was efficient. Very knowledgeable and professional."
"Tech did an excellent job fixing leaks in my bathroom. She explained my options for fixing the issues in layman’s terms so that I could make an informed decision. Additionally, her work was impeccable and done quickly. Will definitely recommend Cellino to others."
"So glad we called them, so helpful and nice from the first phone call. The technician was so polite and worked in the cold to solve our problem! Would definitely recommend them!"
"I called Cellino plumbing company this morning needing a plumber to clear out 2 backup kitchen sinks / within 1 hour tech arrived. He was terrific and handled the clogged sinks in about an hour - 1&. 1/2 hours . He was extremely courteous, professional, polite and clearly communicated the pricing clearly. Considering it was a Saturday call I felt the charges were fair . Thank you Cellino for hiring competent people Technician was awesome 👏. Thanks again . I will not hesitate to call Cellino for any future plumbing issue."
"Tech came out for an emergency repair. He was incredibly professional and knowledgeable. He was also very empathetic as the homeowner is a 92 year old lady who was understandably very concerned over her loss of heat. He went above and beyond expectations and I would absolutely recommend Cellino for anyone needing fantastic service!"
"Really proactive teams of technicians and respond to calls pretty quickly. I really like working with them."
"We had a plumbing emergency during a snowstorm and tech came to our house within 2 hours of calling Cellino Plumbing. He was done within an hour and we were so happy with his professional work. Highly recommend!"
"My furnace died on Saturday night during the snowstorm and frigid temperatures. Out of several heating contractors that I called on Sunday, Cellino was the only one who called me back and had someone out on Monday. Turned out I needed a furnace and Cellino was out the next day to replace it. Can’t say enough about Cellino, thank you for responding to my call for help during a very terrible time. All the techs did an excellent job getting me back up and running. Kudos to HVAC dispatch too, who stayed in contact with me until the job was dispatched"
"Called at 1pm, had tech there by 2:15. Drain in ceiling repaired/replaced by 4pm.... Great service ."
"I have had to use Celino Plumbing three times in the last year and every time I have prompt service and excellent interactions with the dispatcher and technicians. Some jobs were more extensive than others, but every job was completed with satisfaction. I will continue to use Cellino Plumbing if any other unfortunate circumstances arise."
"Cellino was fast to come check our furnace! Our technician was very friendly, and nice! This is not our first time using Cellino and will not be our last! Excellent service!"
"Very polite, personable and friendly. Dealt with the issue and explained everything he was doing. Would recommend Cellino techs."
"ABSOLUTELY THE BEST SERVICE!! I don’t think I’ll ever use another company other than Cellino! We had a leak in our gas line and National Fuel shut off the service and locked it. Requiring repair. It was 4:30 at night just as the Bills kicked off. It was 18° and we have 3 young children. Needless to say, finding someone to come out to help us was next to impossible. Called them that night and they called us back promptly at 8:15 the next morning. The technician was here 20-30 mins later. The professionalism was absolutely outstanding. I liked the text message detailing who our technician was with a name and photo so we knew who to expect. Tech was so respectful and kept the house clean. He answered all of our questions as well. We really appreciate the prompt service from Cellino with this emergency we had. Thanks to them, we only had one night without heat! They have a customer for life now! (Side note, another company we contacted JUST called us back today to set up an appointment…. 36 hours later. Thank you Cellino!!!!"
"Cellino Plumbing and Cooling seems to have figured out an excellent system that communicates well AND services problems that arise in a timely fashion. First visit from plumbing tech who was punctual, professional, skilled and equipped to work on a leaking copper pipe and also several other smaller issues. He had seen the older furnace while he was here and suggested a colleague that was familiar with it if we ever needed help. Particularly in older homes, experience matters as much as skill. Our experience with techwas so good, it led us to sign up as “members”. As luck would have it, during the recent cold snap just days later, we needed help with an older furnace. Cellino hires experienced professionals and dispatchers, and even their answering service (which few companies have) are adept to handle customer calls. How do we feel about them? Impressed and Appreciative. Many skilled tradespeople we have worked with are starting to retire. Newer companies are well intentioned, but not reliably able to handle the work and their best staff are overworked. Cellino Heating and Cooling is the way to get things done."
"Tech was awesome and helped us get our heat back on. They even came out the day of when a storm was hitting the area. Tech was honest and fair, and he explained what he was doing and why. He also found a gas leak and fixed that too which is huge. Thank you!"
"Highly recommend Cellino. We used this company twice in the past few months. Once for plumbing and once for heating issues. Both were somewhat emergencies- they came out right away and fixed both issues. Technicians were pleasant, polite and knowledgeable in their jobs."
"Super responsive and communicated well. Got me on the schedule very quickly. Service was great. Tech was professional, friendly, very competent, didn’t mind my 2yo monitoring his every move either. He gave me informed explanations about what he was doing and future recommendations too. Would definitely recommend them!"
"My water pipes were frozen and they came out and had me thawed out in no time. They were very professional and pleasant."
"Technician was great! He was professional, knowledgeable, friendly and got the job done quickly in the freezing cold."
"Cellino Plumbing and Crew are the best, knowledgeable, courteous, friendly, and honest. I would recommend them for any PLUMBING or HVAC needs."
"I was able to get service very quickly. The technician was friendly and knowledgeable. I will definitely reach out again for any future need."
"Backed up sewer at the worst possible time! Is there a good one?? Technician from Cellino Plumbing was great! Professional, polite and had the expertise to get our drains flowing again!"
"Excellent service from the first phone call until everything was taken care of for us. The technician did great work and was very polite. I would happily tell friends and family about Cellino."
"I have had several GREAT experiences with Cellino for HVAC work. They’re professional from the phone call to the mechanical tech, very quick to respond and I love that they’re tech heavy (text reminders / responses / online pay card loaded for ease). I’m also impressed that I’ve had two women techs come - which is awesome! We need more ladies in the trades."
"Super great service. Responded in a very timely fashion and did great work."
"Cellino is always very responsive! Plumbing tech repaired the leak in our kitchen sinks sprayer hose on Thursday. He then met me at my brother’s home on Monday to repair a leak under his kitchen sink. My brother had recently passed away and we needed the use of the kitchen sink for cleaning and preparing the house for sale. Technician was very thorough, friendly and helpful. And a day later I received a beautiful card from Cellino offering condolences for the recent death of my brother….so thoughtful! Excellent customer service."
"Cellino always comes through. I’ve used them multiple times, and have referred many people to them. Their techs are very friendly, timely, and professional. The company’s customer service is just the best I’ve experienced with any plumbing or HVAC company. 10/10 recommendation. Thanks for your help today!"
"Service provided by tech was outstanding! Tech paid great attention to detail and was the consummate professional!"
"Pleasant, hard working. Installed a new toilet! Happy!"
"Technician came out on a Sunday and diagnosed the problem as we had no heat. By early Monday morning, the part needed was located and available for install. Technician came out that morning and fixed the problem."
"The very fast response to my request for a quote was within 10 minutes and granted this was after regular business hours was impressive, also the response to have a technician come to the house was the very next morning. They were very nice and knowledgeable, unfortunately I need a new boiler system but they will be here the next day. Highly recommend."
"Very happy with my service. Tech did a great job fixing three faucets."
"Great experience. The technicians were great."
"Cellino HVAC maintenance tech is jovial and ebullient, thorough and explains everything perfectly. Thank you so much for excellent service!"
"My tech was polite and very professional. He fixed my original problem and made me feel very comfortable. After talking with him about another job I was interested in having fixed, the tech said he would fix it. He did and I was very satisfied. I would recommend Cellino plumbing. They offer great service and I had everything done on the same day I called for service."
"Tech worked hard to get this old man's heat back up and running. I wouldn't use anyone else now knowing the quality service I can expect from a plumbing and HVAC service like Cellino. Thank you! Both techs were friendly and professional in completing this job. I'm definitely a newly secured future customer. My plumbing experience at the beginning of last year was also a life saving event, and job well done. I get a consistent sense using their services that they are honorable service providers."
"Prompt, very friendly and knowledgeable and he took the time to explain and show me the problem."
"Technician was very pleasant and efficient. Toilet installed in no time."
"Techs were very kind and professional. Today I had a new furnace installed, Tech and his fellow worker came right in and got to work. They did a great job and now me and my cats are nice and warm. Thank you guys, you both were awesome."
"The tech was very professional and knowledgeable. Easy to communicate with and would recommend to anyone."
"Prompt, pleasant, issue resolved!"
"Technician did a great job assessing what was wrong, and replaced my water tank without any issues. He was very professional and respectful of a situation that was stressful for me."
"Cellino tech was the best. Very helpful and took time to explain options. Cellino has my business going forward."
"I had two different HVAC companies take my money and leave me in a bad position without my knowing, before tech from Cellino came and explained what I was up against. On time, passionate about his work, friendly, honest, and clean - technician removed two hot water tanks from my basement and replaced them with a single, appropriately sized tankless unit. In addition, he corrected the improperly installed venting that was the root cause of my situation that the other HVAC companies didn't advise me properly on."
"I had a great experience with Cellino Plumbing & Heating. My furnace is new but my basement is old and gets wet. He was able to recommend the best way to solve my problem in a way that I could understand. He was also able to provide me with the service that I needed and could afford right now, as well as writing up an estimate and explaining a larger project, down the road. He was very friendly and helpful. He even offered to help me with another problem that I was having with my car. Above and beyond great work and it is affordable. I highly recommend Cellino Plumbing Heating and Cooling."
"Tech did a great job! Courteous, knowledgeable, explained what was being done and why. Cleaned up thoroughly after the job was done. Job well done."
"Cellino plumbing was very helpful with scheduling an appointment for a somewhat urgent matter. The technician was extremely thorough and explained everything that needed to be done and was able to solve the issue. Will definitely be calling them again."
"Technician was on time and performed good work."
"Great service. We needed some plumbing work completed for our outside hose bib and the shut off valve inside. Our technician was fast, friendly and very knowledgeable (and very easy going with our two dogs). Very impressed with the overall service with Cellino. The scheduling was a breeze and communication impeccable."
"Technician was very knowledgeable and told me what was urgent and not urgent with repairing/replacing my system."
"Good communication, answers questions and good explanation."
"Tech did an awesome job making a headache go away efficiently. He cleared out my backed up, root tortured main line very quickly and left zero mess. Cellino was able to get someone out within a couple hours after a holiday weekend which was phenomenal and unexpected. Great company in a pinch."
"Weekend morning, woke up to black screen on smart thermostat, boiler not on. We troubleshooted as much as possible and then called Cellino. Customer service was excellent all around. They had tech out to us within a few hours. The tech was professional, thorough, explained the issue and took care of it. I would highly recommend Cellino."
"Tech came to do my repair in about 1 hour after I called. He was professional."
"Technician was great to work with and did a fantastic job! Highly recommend!"
"Technician was exceptionally professional and knowledgeable! He diagnosed my plumbing issues and provided two options for me. He offered to tell jokes and was super kind to my puppy! I’m confident and relieved to have this problem In Cellino’s hands!"
"Tech was wonderful and a pleasure to work with, he got the job done pretty quickly, was efficient, and did a great job!"
"Technician was very informative and professional. I’ve used Cellino over the years and I am never disappointed. Thank you for your timely service!"
"Kitchen faucet replacement. Very satisfied."
"Great experience involving Tankless Water Heater replacement. Flawless appointment scheduling especially over holidays and most importantly our technician was highly knowledgeable, professional and clearly outlined options without pressure. Installation was flawless, tech was meticulous in every aspect, removal of old unit, his detail to cleaning up, laying down drop-clothes and incredible job on installation and explanation of new unit. 5 stars!!"
"Technician explains everything and goes about his business in a very professional way. EXCELLENT SERVICE."
"Technician was very knowledgeable and pleasant. I highly recommend. Always get great service."
"Very fast response to a problem that could have been huge. Tech was very professional and talked me through everything and answered all my questions. I highly recommend Cellino. Well done!"
"Very professional, friendly service. Thank you."
"The service was top notch. Our tech was very knowledgeable, personable and understanding of what we needed. Within 10 seconds he knew what was wrong and gave us many options to give us peace of mind. He was very nice to us and went out of his way to go get the part we needed and came back in a timely manner and fixed our furnace. I would recommend Cellino Plumbing to anyone that wants great customer service and top notch quality!"
"Technician was confident, competent and polite!"
"We liked the technician and her responsiveness to our questions and concerns."
"Technician was friendly and professional. He accommodated our schedule and the new faucet works great."
"We are really grateful that Cellino plumbing fixed our drain issue during an emergency situation.They also had the lowest quote for replacing our water heater in the area! We really recommend Cellino plumbing for your needs!"
"This is the 3rd time I’ve used their services and would highly recommend. If I wore a younger man’s clothes, I would have attempted this myself but those days are in the rear view mirror, and I couldn’t be happier with my choice of plumber."
"Technician showed up at my door shortly after 8AM and proceeded to try and fix a 20 year old faucet. After he procured a new part, he installed it but unfortunately the replacement part must have not matched perfectly and the fixture continued to leak. So onto plan B. Tech left but assured us he would be back after we went shopping for a new kitchen faucet fixture. After we bought it, we called Cellino and they dispatched tech within the hour. He had the old faucet removed and the new installed in approx 45 minutes. No more water leaking under the sink. Technician was just the nicest patient human being listening to our concerns. Found a $50 coupon on the Cellino website. For their time and installation from both the morning and afternoon visits they charged a total of $241. They did not charge me for the part that didn’t fix the problem. Obviously there was a cost for the new fixture that we purchased at Lowe’s."
"Nothing worse than feeling the stress of a plumbing issue 72 hours before the company is arriving for a Christmas Eve Celebration. Called Cellino Plumbing and was greeted by a friendly voice on the other end, who indicated they were booked for the day but could be there first thing in the morning"
"Tech was wonderful! Very knowledgeable, explained everything step-by-step, and made sure we knew what to look for if there were any problems. He made sure to answer all of our questions, too, and not just about the specific repairs he was doing. Again, tech is highly knowledgeable and I would definitely recommend him! Thank you Cellino!"
"I am a repeat customer - Cellino has the most friendly staff & techs - called and got same day service just days before Christmas-very friendly & efficient! Would recommend Cellino to everyone! Job well done."
"Very professional and quickly figured out the fault and repaired our furnace! Would be happy to have them help us in the future."
"Great service. Had a tech check my furnace. Completely shot. Had a new one installed. Very good crew. Efficient and pleasant to deal with from them all the way up to the office."
"Adam was very knowledgeable and fixed our problem fast and professionally would highly recommend! Great service!"
"Technician was very knowledgeable."
"Can't say enough about HVAC tech at Cellino, he was amazing! Tech was punctual, courteous, friendly, empathetic as well as knowledgeable! It was such a pleasure to work with him! Furthermore my initial phone call to Cellino plumbing was met with a very friendly receptionist who I could tell was genuinely concerned about our plumbing needs! She was efficient in the process of getting help out to us pretty quickly! To the crew at Cellino, thanks so much for your stellar dedication and quality service! Have an amazing Holiday!"
"Our home needed the furnace repaired and when I called I spoke with the office, who was so friendly and helpful. The service tech was out within a few hours and resolved the issues quickly. I was very pleased with the work that was done and truly appreciate how this company operates!"
"The most professional contractor I think I’ve ever worked with."
"I didn’t have any work done. However the associate was very polite and explained their services well."
"Tech was outstanding. He was very polite, personable and did fantastic work."
"Great, friendly people to talk to and handled the appointment efficiently, kept in touch! Thank you for the great service!"
"The technician was pleasant and punctual. Very knowledgeable as she explained what services she was here to provide. She discussed options for future services, as well as explaining the monthly service plan."
"Cellino had someone come on the same day I called, which was a Saturday. Our tech was friendly and explained everything he was doing. Thank you!"
"Requested service on a Saturday for a toilet that was not flushing properly. The technician was very friendly and provided a thorough explanation of what needed to be done to fix the problem. Extremely professional, would highly recommend Cellino Plumbing."
"Technician was prompt, courteous & thorough. He explained all of our options. His work was neat. He left the work area spotless."
"Technician is an amazing, professional member of the Cellino Plumbing team. We were his last call of his day (added on late). He stayed much later than anticipated, making sure the job was done and done right. He maintained a positive, professional problem solving attitude throughout the challenging service call of our upflush toilet. I highly recommend Cellino Plumbing because of the customer service and excellent work of professionals!"
"Fantastic company! I exclusively call them for both my house and business. They always get out quickly and explain the problem and work needed to be done clearly. Easy to schedule with, they show up on-time and their plumbers are always professional."
"They are friendly with their customers. They know how to handle their job professionally. My job required three settings, but they took no extra charge. It's a little expensive, but if you want a quality job done, choose Cellino Plumbing. Thank you so much for your service."
"It’s not often you find an honest and helpful plumber but our tech was just that, he was extremely honest and he was very helpful. I recommend this company."
"Prompt and professional service. Tech was good at explaining all, and was very professional with his dealing and pointing out future repairs that needed to be taken care of."
"Terrific work. Tech was professional and made sure the job was completed as requested. A very happy customer."
"Great experience! Service call was due to a clogged drain. Same day service. Tech was able to resolve the issue and provide recommendations to mitigate possible recurring clogged drain issues."
"Tech from Cellino Plumbing did an excellent job at installing our new furnace. I couldn't believe how quickly the job was done. Friendly and professional."
"Technician replaced a leaking valve under the sink, upon further inspection he noted the water pressure was on the high side in the house and advised us on a pressure reducing valve installation to prevent more plumbing issues. He took care of the work efficiently and was very knowledgeable."
"So impressed with quick response, professionalism and service- they even supplied us with space heaters for the house prior to installing a new furnace - would recommend Cellino to everyone who needs help with their heating or plumbing!"
"I would highly recommend Cellino Plumbing! They installed dual hot water tanks, and the work was completed perfectly!"
"Absolutely satisfied! Technicians were the best! Friendly, courteous and kind!"
"My repair ended up being a very minor issue and I felt the pricing and explanation was incredibly fair."
"Amazing service! Couldn’t be more grateful for their help. Everyone was extremely helpful and saved us lots of time and money. Our technician was very knowledgeable during the entire process."
"HIGHLY recommend!"
"Tech with Cellino Plumbing was great. Very professional, knowledgeable and quick. He was very fair and I would refer him to anyone."
"Very friendly and knowledgeable about my clogged basement line. Thorough work and explanation of what he did. Will definitely use CELLINO again."
"Cellino did a great job installing my new gas furnace and my new split system for the back rooms. The techs were excellent and did some extra things I requested to my specs. Thanks for doing what you said you would do."
"The technician did an amazing job. She was quick in fixing my shower. I give her 5 stars."
"Everything was done professionally and the problem I was experiencing was found quickly and fixed in a timely manner."
"We are very pleased with the results and services we needed. Highly recommend Cellino Plumbing!"
"We've been using Cellino for several years for both small and big jobs. We are always comfortable with each and every worker that has come into our home. They are always very thorough, clean and get the job done the right way. Great businesses come from great people, we will always keep choosing Cellino for all our plumbing needs👍"
"Called on a Thursday. The woman who answered was extremely pleasant and listened carefully to my request for service. I needed a new toilet installed. She told me that they could be there the next day. The next day tech showed up around 2. He looked at the problem and told me I would need a new toilet. I agreed. I told him that the person I spoke with told me they had them on the trucks but she did not know if they would have the one I may want. I asked tech if he had them on the truck but he said they may not be the one I wanted. He then proceeded to show me some that I may be interested in. I saw one I liked. I figured that he would have to get one and would have to come back at some point for the install. I was prepared for that and was fine. Then to my surprise he said he would call and see if one was available. He made a call and told me that he was going to get it and would be back to install it. I thought wow this company is great. It was then 3:30. 20 minutes later he was back. He finished by 4:30. I don't know about other people but I think you just don't get any better than that out there in today's market. Thanks for making things easy Cellino Plumbing. They now have a customer for any of my plumbing needs, including my business."
"Tech was extremely efficient and professional."
"Great service awesome and knowledgeable technician will definitely recommend to friends and neighbors."
"Technician from Cellino rocks! Best plumber on the planet. Great service."
"The technician was very educated and very professional and explained everything. Took the time to inspect the issue. Definitely recommend."
"My technician was kind, efficient and quick getting my radiator cleaned out and running beautifully. He was knowledgeable and professional. Thank you Cellino Plumbing and HVAC!"
"He did a good and fast job fixing my problem.I was happy with his work."
"Diagnosed, explained, and fixed an issue caused by a prior plumber. Cellino is now my go-to plumbing service."
"Fantastic job this week! Our garage drain was completely backed up, and took less than 20 minutes to clear it. Thanks so much!!"
"Great service as always. Good diagnostics with my furnace problem. Thank you."
"Technician was great!! He cleaned up his work area, came when he said he was coming, and gave me some important information regarding my clogged drain in my bathroom. Truly appreciate his great work!!!"
"Figured out the problem quickly & very clean and professional. Will hire again."
"My bathroom plumbing was backed up, I scheduled an appointment online last night and they were here this morning to fix it. The technician was very professional and friendly. Explained all of my options and the costs. Thanks for all your help!"
"I don’t typically leave reviews. But for Cellino Plumbing, I will make an exception.Initially I called Cellino because of a failed sump pump that led to basement flooding. Fortunately, the flood was noticed relatively early. I made mention of this when I talked to the representative over the phone. She assured me that they would send a technician out as soon as possible. Within the hour a technician arrived at my home. He was quick to diagnose the problem. In layman's terms, he spelled out the best courses of action. During the entire evaluation, he was extremely courteous and professional in describing the solutions. He seemed very compassionate towards our situation and never came across as trying to unnecessarily up-sell the parts or services in any way. Technician had all the necessary sump pump and miscellaneous attaching pipes and fittings in his van. Again, the repair options were very well laid out and were completed between 1-1/2 and 2 hours after we made the initial call. Exceptional, friendly service with a high degree of professionalism. Thank you again Cellino. You come highly recommended from this household!!"
"Very pleased with the service I received. The tech is very knowledgeable and explained the workings of the furnace and what caused the problem I had. Will definitely call Cellino for any future services."
"Quick, knowledgeable and easy to communicate!"
"I’m blown away by how amazing they were when I was in a crunch. Technician was unbelievably good and I recommend Cellino, 10/10. Book them now!"
"Cellino's technician did a great job fixing my issue in a timely manner as well as explaining and quoting other jobs I inquired about! Great service!"
"Fantastic experience! Technicians were professional, timely, communicative and polite. Would absolutely call again. The technicians did a great job. Pricing is also fair and reasonable."
"Cellino was absolutely wonderful. The technicians made a horrible situation absolutely stress free. Thank you both so much for coming out."
"For now I can comment on the speedy response and knowledge of the technician that came to quote for the job. He was able to answer questions and gave me a good indication on what is required to fix the issues in my house."
"Efficient work. Left our home as neat as they found it. Explained the function of the unit well. Extremely pleased with response time and installation process."
"My experience with Cellino was very positive. Communication was always clear and prompt. Our technician took the time to help me understand the necessary work and I had full confidence the job was going to be completed in the time frame quoted. I have already referred Cellino to a co- worker."
"Very professional and honest. He gave the truth about my faucet. Turns out to be cheaper than the competition."
"Cellino is awesome. They’ve helped us with plumbing and heating. They’re professional, knowledgeable, and friendly. All their employees truly care about the clients. These guys are great."
"Really glad to have called Cellino! Technician provided me with wonderful service and education on my boiler. Also really nice as a single woman to have a woman tech! Highly recommend them!"
"We only trust Cellino to do any work at our house, and they always do an amazing job. They're kind, they're courteous on time, extremely knowledgeable and have very fair pricing. I would recommend them."
"Cellino was fantastic with communication. Technician was very respectful and knowledgeable. Great communication and courtesy. Would definitely recommend to anyone in need of plumbing assistance."
"Knowledgeable & prompt. Technician was friendly & gave very good information."
"Great job! Our technician from Cellino Plumbing was able to fix my sink and disposal all for the $35 starting fee. What a nice, well mannered young man too! Very happy!"
"Technician arrived on time and started right away. He told me what the problem was and got the parts needed to fix my sink. He suggested other things that could be helpful down the road. If I ever need a plumber again I would call Cellino and ask for technician again."
"Cellino is the best! Our heat stopped working so we called a company whose sticker was on our boiler. Within 20 minutes of the technician's arrival, he tells me our boiler is unfixable; that the part it needed replaced (an inducer motor) has been discontinued and was no longer available. He billed me $230 and had a salesman come out to quote us a new boiler. My husband, convinced our boiler had plenty of life left in it, then called Cellino. Technician came out and had our heat working again in no time. He replaced the faulty pressure switch and quoted me on a new inducer motor for when that part does eventually fail (which it had not yet). Tech also quoted us on three new boilers should we wish to look at those options. I'm not even sure why we tried that other company in the first place since Cellino had already been to our home earlier this year to replace our AC unit and I was incredibly impressed with them at that time. Thank you to the whole Cellino family!"
"Cellino plumbing has always been friendly and have done a great job at a reasonable price."
"As usual, the technicians showed up on time, were extremely professional and courteous, and solved the problem."
"Was professional and courteous plus he fixed my trade xv95 unit in 1/8 time for less then another company. I guess they weren’t even sure if it would cure the issue! Highly impressed...and that's a statement in a half from a retired veteran! Thank you again!!"
"Technician was professional and courteous. He explained everything so I could understand. I would highly recommend Cellino."
"I was extremely pleased with the technician's service. He was very polite and courteous. He was very efficient and had the repair completed quickly."
"I needed a job done quickly so I could close on the selling of my house, and Cellino did the job within days of first call. Everything went smoothly and the work looks great!!"
"The service guy was very friendly and fixed our leaking kitchen drain. Thank you."
"We had a problem with our furnace not working. They had a technician here in under 45 minutes on a Sunday night. He was very friendly, professional, and knowledgeable. I will definitely be choosing Cellino for any future issues or installations I require."
"This company does it all right. They're fast, prompt, professional, clean, and friendly. I'm a very satisfied customer."
"Tech was super knowledgeable, courteous and went out of his way to fix our old heating system."
"Our hot water tank went on a Monday morning. Called Cellino at 7:30am and they had a technician here in the morning. He walked through options and costs, with honest pros and cons for everything. He returned at 8:00 am on Tuesday and had a new system installed and functioning before 4:00pm. His work was clean and neat, leaving it better than it was when he first arrived. Thank you for the quick help and expertise!"
"My experience with Cellino Plumbing has been very good. I would recommend that if you're having plumbing issues, Cellino is very prompt, cost efficient, and professional. Call them. I promise you won't regret it."
"Setting up the appointment and service call was very easy. Tech was right on time. The technician was amazing. I will definitely use Cellino again for any future plumbing issues."
"We received prompt and pleasant furnace repair service. Both the person who took my phone call and the technician who repaired the furnace gave exemplary service."
"Exceptionally prompt service and reasonable cost. Technician was professional, courteous, and meticulous in his work! Cellino is my “go to” plumber!"
"The technician was excellent, thanks for the great service."
"I had an issue with my sump pump. I called and the technician was on site within an hour. He did the necessary work, reset my backup pump and had everything back and running in a very short time. This is the third time I've used Cellino Plumbing and each time they have supplied excellent customer service and made short work of the plumbing issues I encountered. I will use them again and I would highly recommend them."
"Very nice, candid, professional, knowledgeable technician. Explained everything in detail and with excellent rapport."
"Technician was a professional when he came to diagnose the problem. He even took care of a paperwork problem from the initial install 2 years ago. The crew that came to fix the problem were quick and seamless. They put the dirt back and packed it in good plus, swept up after themselves."
"I have used this company several times now to do regular maintenance in my furnaces. They are highly communicative, responsive and timely. The technicians sent to the house were highly professional. I recommend this company!"
"The problem we had required 3 visits to rectify. We had several different men do various jobs. Everyone was knowledgeable, polite, very respectful of our property and completed the work surprisingly quickly. We were informed at all times as to what was happening and what had to be done next. I would recommend the Cellino team to anyone. Exceptional work! That also goes for the wonderful people behind the scenes in the office. They answered the phone, checked on our satisfaction as the job progressed and always were reachable. Imagine that!!!!! Doesn’t happen much these days!"
"Cellino Plumbing may not be the least expensive plumber, but they are the best! I contacted them about installing a dedicated gas line for a natural fuel generator. I got a call very quickly from the tech and we set up a date and a 4 hour window, just a couple days away, to get an estimate. The technician called on that day to let me know exactly when he would arrive. He gave me the estimate, which I agreed to and scheduled the installation for 2 days later. Again, he called ahead and arrived on time. He was very respectful of my home, and was very courteous, efficient, and professional. When the work was completed he checked the pressure in the line and we connected the generator to make sure it worked - that was not part of the contract but was very much appreciated! I would recommend Cellino Plumbing without reservation if you want prompt, professional service!"
"Met with a technician for an estimate. Price is a bit too high but he was very thorough and discussed all options with me for HVAC work. Very professional and friendly!"
"We’ve used Cellino several times for both heating and plumbing issues and we’ve been happy with every service call."
"Technician’s customer service was awesome. He tried everything under his hat and we really appreciated it. You can really tell he loves what he does, and he represents the company very well. Technician alone I will give 10⭐️"
"Very pleased with their service. Technician fixed our problem and was very informative and knowledgeable. Would definitely recommend Cellino to others."
"Fast response and fixed the problem. Quick furnace up and running like new."
"I had a leak in my basement from the kitchen. We called and it was only 15 mins before someone was at my house. It took the technician only 5 mins to see the problem. He fixed the pipe in an hour. He was very professional, thorough, and cleaned the work area. Highly recommend Cellino."
"Technician was knowledgeable and personable technician and got my furnace which was blowing cold air and shutting off working! I’ve used them before for the installation of my hot water tank too. Cellino is a great company! Thank you!"
"Technician was very thorough and provided various options to address my HVAC needs."
"I have to say I haven’t been this pleased with a company and their service in a long time. Technicians were all very professional and courteous with me and my family. They were understanding of our issue and what we were going through. They were very knowledgeable about the boiler and what we needed. The receptionist was also very nice and got us the help we needed. Everyone was on time, even providing us space heaters since we were in a “no heat” situation. Another technician showed up today to perform the work and did a wonderful job while keeping us updated and involved. Everything looks great and is working solid. We were so pleased with it all from start to finish that we signed up for the Cellino Plumbing and HVAC membership program and are excited to be lifelong customers. Cellino should be proud of the technicians and consultants that they are putting out there in front of customers. I will recommend them to everyone. Thank you. A+"
"Technician was so knowledgeable, professional, & kind. I just want to say, Cellino hires employees, w/ A+ people skills! Thank you and I am truly grateful this went so well!"
"Top rated boiler installed by excellent, friendly technicians."
"Technician responded within 3 hours of me placing a service request via the website. The problem was investigated and resolved and the technician took extra time to test and make sure everything was looking correctly before he left. I like the fact that they take the time to do it right rather than rushing on to the next job."
"Thank you to Cellino plumbing company, especially to the technician for checking on our unit system. He did a tune up on the heat system making sure all units are working right and checked the boiler in the garage. I'm all set ready for winter 👍💯 plus I learned that I'm getting $25 rebate back from gas company."
"Furnace went out last night . I live in Lancaster. I called for an appointment the next morning at 8 am. The receptionist was helpful and set everything up for us. 15 min later I received a phone call from a technician who scheduled an appointment the same day at 2 pm. Tech arrived on time. After I explained the problem of the boiler pump not working, he sized up the furnace and was able to give us an estimate. He performed the work and now all is good. Great job, fair price. I definitely recommend them!"
"Technician was very friendly and knowledgeable about the problem with the hot water tank and what might have caused the issue."
"Technician was excellent! Very helpful, professional and caring."
"Amazing service and super professional! Our service technician was great. Very informational and polite, he did a great job. Cellino customer service was great too. I will be using them for all my HVAC needs."
"From the initial call all the way through to the final installation of our whole new gas lines, Cellino was very wonderful to work with. The initial customer service representative helped me get all the information I needed and set up the appointment that easily fit my schedule. Our technician was very informative and answered all of our questions and helped us get what we needed. I would highly recommend using them for water and gas work."
"Our experience has been very positive, from our initial contact for the estimate, the techs with installation, to the staff on the phone. All are friendly, knowledgeable, accommodating and professional."
"We had a CO emergency early this morning and we called Cellino to come out and fix the problem. They were here within a few hours and fixed the problem! Technician was amazing. Thank you for helping us with this very scary situation."
"Technician from Cellino did an excellent job. He figured out the mystery of heat not being sent to one area of my home. His solution returned the heat and I think saved us some money, for which we are thankful!"
"Technician was amazing to work with. Timely and thorough. He took time to understand our situation, and provided options based on our needs. Would absolutely recommend working with this company in the future!"
"We use Cellino plumbing for everything in our house. They’re extremely trustworthy, and do an excellent job. Ed came today and fixed our shower as well as our toilet and once again service is outstanding. Thank you to Cellino for a great job."
"Technician did very good work. Clearly communicated what was going on and what was needed. Also went above and beyond looking at my ductwork. Very happy with their business model as well."
"I have had work done with this company several times now. And every time, I'm very happy with the quality of work. They are fast and they're ability to explain the situation to me is appreciated. In this situation I had today they fit me in almost immediately after my call for service. Same day is an understatement. The call to tech was about an hour. It wasn't even an emergency."
"Great service call on my tankless water heater. They were able to fit me into the schedule the same day and were very knowledgeable."
"Technician showed up with advanced notification. Performed the furnace tune-up and then explained what she did. Very professional and friendly."
"I am so thankful to Cellino. Tech came within an hour. He was wonderful and very knowledgeable and professional. We were fixed in one call. I highly recommend them to everyone."
"Called the day before about a plumbing issue and the technician called at 8am and was here by 8:40am. He did a wonderful job. He was very professional, friendly and was up front about the cost. Cleaned up the area afterwards and double checked his work. Highly recommend Cellino Plumbing. This is the second time we have used Cellino and we are very pleased with the work done and the cost. Customer Service was great."
"Tech came to our business to replace a leaky faucet. He was very knowledgeable and even though it ended up being more than a simple replacement, he found a way to get it done. Technician didn’t beat around the bush and will be up front and honest. Rare qualities in today's world."
"Excellent service and detailed explanation of work that needed to be done. Had the hot water supply line to the kitchen faucet break off in the middle of the night and water was spraying out everywhere! Tried to shut the hot water tank off because I couldn't find the shut off for the sink but the hot water kept seeping out the break in the pipe. I couldn't let the water run out of the pipe all night, into the cabinet and the basement so I shut off the main water supply. I cleaned up the standing water and figured I'd take care of it in the morning. I've used Cellino before and have always had great service so I was confident that they would be able to assist me in the morning. The next morning I call and explain what happened and a technician is scheduled. I received a text that my tech was on his way about an hour later. The text listed my techs name with a bit of background info and showed that he was in route as well as his ETA. Johnathan and his team members were very prompt, polite and knowledgeable. I was given a couple quotes as to what was definitely needed as well as suggested to upgrade to prevent future difficulties. As he explained when the house was built, supply shut offs were not put under the sink. I took techs advice and had him put them in. He also pointed out a few other areas that definitely should be addressed in the coming future. They were such great technicians, very kind, efficient, respectful, courteous and explained everything in detail. So happy to have running water as well as hot water again in such a short time. Thank you!!!!!"
"Technician was friendly and professional. He quickly assessed the situation and fixed it in a few minutes. I’m very impressed!"
"Same day on a Saturday evening! Quickly assessed the problem and quickly fixed it! A thousand thanks to the weekend HVAC technician!"
"Technicians from Cellino were friendly and professional. They were very nice, engaging and patient with me as I asked a lot of questions. They didn't push hard to sell me any more than I needed so I will definitely continue to do business with Cellino."
"Problem with furnace. Met the HVAC technician right on time. He was very professional and explained what he was doing, and what he found. Very proficient. I am very, very satisfied. Thank you so much."
"Diagnosed the issue with my furnace very quickly and fixed the problem. Suggested some further action that may be needed. Overall a good result on a Sunday."
"Extremely pleasant technician who thoroughly explained everything. Prompt service, reasonable price. Would not hesitate to use their service again."
"Technician was well spoken and very personable, intelligent, and very knowledgeable on his job. Highly recommend."
"Cellino technicians did a superb job changing out the galvanized pipes in my basement. They also changed the hot water heater and sump pump. Cellino is my go to plumber. They always do an outstanding job."
"Awesome people, great services and decent prices. Highly recommend Cellino."
"Came within 40 minutes of me calling with an issue. Professional and got the problem solved. Great business!"
"They did a great job - No complaints!"
"We used Cellino last Friday for a backup that was causing leaks in our basement. Cellino sent someone out within an hour. They gave us the cost before the work was done and explained the issue in full detail. They did a follow up call four days later and a complimentary camera scope to check the pipes. We would recommend them to anyone!"
"An underground technician came out to our house to investigate a water leak. He was able to diagnose the problem quickly and get a plan in place to repair a broken drain line. He was very friendly and knowledgeable and he helped us to get the repair we needed."
"We have used Cellino several times along with a couple other plumbing companies. They often come in higher than competition but quality is never off. HVAC sales technician was great to work with and answered all questions. We did not choose them with this particular project but it doesn’t mean I won’t use them again."
"Technician did a great job he was friendly and cleaned everything up like he wasn’t even here. We would recommend you to use this company."
"Technician from Cellino came out at the end of June and replaced the diverter in our bath. It seemed a little pricey at the time but we did pay extra for Saturday emergency service as well as purchased some type of service plan. The divertor malfunctioned 3 months later and he came, again on a Saturday, and replaced it under warranty. He had to drive from our home on the west side of Buffalo to Williamsville for the part on both occasions. The company has been very professional and responsive and both times he put on booties over his work boots w/o asking, it was a nice touch."
"Technician was so professional and knowledgeable.. made me feel good having someone that knows his trade and enjoys it! He was on time and did what he said he was going to do!"
"This was the second time that I have utilized Cellino Plumbing, Heating and Cooling for my household issues. I was extremely satisfied with the service provided by technicians. They were both very professional, friendly and most importantly, informative. They consulted with me every step along the way and provided me with options that would be best suited for my plumbing needs. They were efficient and courteous during the entire appointment. They also made me aware of future services that may be necessary and some maintenance options that are available. I would certainly employ Cellino Heating and Cooling again."
"Great experience working with Cellino technician...I was amazed at his knowledge and willingness to educate me as he was working. He was a great leader for his team."
"This company is probably one of the more reasonably priced companies out there. They are professional in all aspects- they also keep you informed on where and when the driver will be there - and when he shows, he is on time and very respectful. I would recommend Cellino plumbing 100%."
"Explained everything, answered my questions & very personable. Sump pump estimate/replacement."
"We are very happy with Cellino Plumbing! Our technician was a very nice guy. He came to our house Orchard Park area, from 8:00 to 12:00, less than 4 hours and the job was done (replaced a very old sink pump in laundry room, with new pipes and tile floor plus removing the basement tile ceiling panels to check everything for leaks, plus cleaning broom and adding Cellino tags, etc). Thank you so much 👍💪💯"
"Every time I call these folks to do work for the company I work for - they are very professional, responsive and get the job done efficiently. Highly recommend."
"Professional and on time. Explained everything to us."
"Tech did an excellent job was very knowledgeable on all questions asked and also had excellent customer service skills."
"The fast response to our problem was impressive as was the professional manner with which we were handled. The variety of options open to us were carefully explained which made it easy for us to decide which way to go. Your staff and technician were a pleasure to deal with."
"I just want to say technician was very determined and very intelligent in this field. He listens to your concerns and finds the solution. Definitely 5 Star service. Thank you!"
"Technician was great… Very professional… Very accommodating… Took the time to educate me on all the repairs… Thank you :-)"
"They did a great job, very professional. The technician took the time to explain everything he was doing."
"Technician is so informative and always able to find a solution!"
"This is our 2nd experience with Cellino. As usual he gave us the best option for the work we need done. I have had other quotes but I feel like their techs give the quote in the best interest of the customer. He has made me completely trust him."
"Awesome experience with Cellino technicians. Professional, quality work. Thank you!"
"Efficient and professional as always. Reasonable emergency/weekend pricing. Our go-to plumbers!"
"Fixed 7 gas leaks. Technician did a good job."
"The technician was prompt and explained everything clearly. The work was performed well and timely."
"Although it took a while they stepped up very nicely. The remedy to our problem was better than we expected THANK YOU."
"Fabulous service on time and professional. Highly recommend!"
"Technician was fantastic, he was super responsive and gave us several options to help us resolve our gas leak."
"I would like to give five stars! Tech gave options as to what needed to be done as well as options for what to do in the future. He was pleasant and friendly. Good job! We will definitely do business with Cellino plumbing again!!"
"Technician was very personable and confident. Checked system, advised in a professional manner."
"We just had our furnace tuned up by Cellino Plumbing. Every facet of this business is exceptional. The ownership Tony and Luke, the administration staff, and the service technicians, everyone is great. On time, friendly, knowledgeable, honest, thorough and professional. I highly recommend Cellino Plumbing! You will be very pleased!"
"Cellino is my go to for anything HVAC and Plumbing. They do an excellent job every time!"
"Great service. Technician was very knowledgeable and answered all questions."
"Great diagnosing, explanation and recommendations from technician - thank you!"
"Technician knows his craft. He was polite, personable, fun to talk to and patient with my questions. He did a great job and if we need a plumber again I would request him specifically."
"Technician went above and beyond diagnosing and repairing basement plumbing problems. Alerted me to potential future repairs that may be needed and provided quotes."
"Thank you for keeping us updated on all the steps of the repairs. Technician was very knowledgeable and professional and it is greatly appreciated."
"Technician troubleshoots my problem and sets up to give me the most efficient heating and cooling. Technician did an excellent job with the installation. Totally recommend!"
"Technician from Cellino Plumbing replaced a toilet. Great service, on time and tech was very personable. I’ll definitely call them again if I need plumbing/heating issues."
"On September 20, 2023, when I was out of town, my wife called Cellino as she was having a problem with the drains while doing laundry and there was a backup. They sent over a technician and within a matter of a few hours the problem was solved. This is not the first time we used Cellino. They have installed a new furnace in our house and thoroughly cleaned out all our drain pipes to our septic. They are very professional and do great work. I would highly recommend them to anyone."
"I recently hired a plumber to fix some major plumbing issues, and I couldn't be happier with the service I received. The plumbers were prompt, professional, and highly skilled. They quickly diagnosed the issue and efficiently repaired it. I was impressed with their attention to detail and their friendly demeanor throughout the process. I highly recommend Cellino Plumbing for any plumbing needs, and I will definitely be calling them again if I have any future issues. Great job!"
"Very efficient and installed our new hot water tank in less than 3 hours."
"My plumbing technician was very professional, explained everything, was “very” careful & clean around the work area, and cleaned up after the job was complete… I would definitely recommend Cellino Plumbing to anyone who needs a plumber."
"They really do their best to make clients comfortable and explain whatever they're doing so you understand the process. Pleasant workers who are not trying to stiff you."
"Drain technician was quick and efficient. He found the problem and gave solutions for immediate mediation and long term. I couldn't recommend Cellino more, they're amazing!"
"I found Cellino Plumbing to be honest and fair, with both their services and pricing. The technician did great work, and I found him to be trustworthy! I am happy I chose Cellino Plumbing. They replaced the J trap, plus drain for approximately $200, installed! Fair. I was so happy with the price and quality of work, that I hired them to reinstall a toilet that my son and I thought we fixed six months ago. [It was like a rocking horse]! Turns out the parts had to be replaced, and Cellino charged $200 to fix and stabilize. Well worth it. I tried Cellino Plumbing, and I am happy with what they did, and what they charged. I will need to replace my furnace and HVAC in the near future and I will get estimates, but will now call Cellino first."
"HVAC technician was friendly, efficient and professional. I have used Cellino before and I am always happy with their work."
"Cellino's HVAC technician has a super power. He shall be known here with my family as Capt. Technician. He was very knowledgeable and a pleasure to know. He is very friendly and made us feel comfortable with his recommendations and advice. If Cellino plumbing has a few technicians with super powers working for them, they are going to be huge. Thank you.. God bless you"
"Both technicians were extremely professional. They were very knowledgeable and explained the entire process. Great job!"
"Re-piping of the basement, the technician was excellent. Had one minor issue they came back right away and repaired."
"Drain technician was patient and thorough and answered all of my many questions!"
"Technician was great. He explained everything and was very nice."
"My sewer line to the street was clogged due to tree roots. I called Cellino plumbing and they sent a technician to resolve the issue. The technician was prompt and very courteous, diagnosed the problem and resolved it quickly. I’m a very satisfied customer."
"Thrilled to have a human answer the phone when my basement was quickly taking in water. As promised, the service technician called and showed up on time! Our technician was very polite and explained what needed to be done. He knew exactly what to do and worked quickly to prevent damage to my home. Thank you Cellino, I will definitely recommend and call again!"
"We were very pleased with the friendliness and knowledge of our service person today. We had an emergency situation which required a Saturday visit. Cellino was prompt with their help to us. Technician listened to all of our concerns and explained things thoroughly. We feel confident that everything is fine now. Thanks for great service. We would highly recommend this company."
"Excellent Saturday service."
"Very friendly staff. Technician was very knowledgeable and professional."
"We had Cellino install a new heating and cooling system, as well as quite a bit of plumbing work. I generally do not review companies but felt I needed to here. Everyone we dealt with was professional, personable, knowledgeable, and trustworthy. We are very pleased with the entire experience and happy to have a "go to" HVAC and plumbing company!"
"Technician came out on a Sunday, fixed our problem and restored water to our house. Will definitely call Cellino Plumbing for plumbing issues in the future."
"I was very pleased with my experience with the company and the technician. On time and professional. Took the time to explain things. I would definitely call again."
"Technician was very helpful and efficient. We will recommend Cellino Plumbing to our friends and family."
"We needed a new hot water tank. I called Cellino and they gave me an appointment that morning. The technicians gave me an estimate. They also explained why my tank gave out prematurely and what I can do to prevent it in the future. The work was done to my satisfaction in a timely manner and the area was left clean. I would highly recommend Cellino for any plumbing needs."
"I’m updating my original review since I’ve had a few more experiences with Cellino. I don’t have the words to express how grateful I am for everyone I’ve dealt with in the last few days with my plumbing issues. I’m a single mom of three and had water backup into my basement, and completely panicked. Everyone that I’ve spoken with on the phone or my interactions with those that came out to my house have been professional, thoughtful, caring, knowledgeable and made me feel very taken care of. Prices/quotes are fair and made manageable with a financing option (through third party on website). I’ll never use another plumber/furnace/water heater…whatever else they do…company again!"
"This is the second time we have had Cellino Plumbing out. They are extremely fast to respond, professional and easy to work with."
"Technician was great, he suggested we do a few things on our own to fix a shower leaking into our kitchen ceiling before cutting open the ceiling. So far, so good."
"Scheduling was straightforward, and my technician was a real pro."
"Technician was professional and respectful. He was efficient and explained the job details prior to completing the job. Would definitely recommend and use Cellino services in the future."
"I could not be more pleased with the service I received. Courteous, punctual, neat, and efficient are a few of the words that describe my feelings about Cellino plumbing. A job well done. Keep up the good work."
"I cannot recall having a kinder tech. I feel he is an asset to your company. He took time to explain everything clearly. I will recommend Cellino to others."
"Got a second opinion on a plumbing issue from Cellino, and I'm so glad I did! The intake person was able to get us on the schedule that same day. The technician saved the day--he was amazing! He was so calm, professional, and personable. He promptly diagnosed the root cause of the issue and ended up saving us literally thousands of dollars. Plus, their dog mascot is adorable. Definitely recommend!"
"I had a fantastic experience with a technician from Cellino Plumbing, Heating & Cooling! He skillfully fixed a broken flange in no time. His expertise and friendly demeanor made the whole process smooth and stress-free. I'm extremely satisfied with his work and would highly recommend for any plumbing needs. Thank you for a job well done!"
"The Cellino employees are very professional. They explain thoroughly what will be done and the price. They clean up after the work is done and I will continue to use them."
"Technician was excellent with a professional and personal demeanor."
"Great service as usual! Technician with great knowledge and very friendly."
"Our technician was professional, courteous and gave good quality work!"
"From making the appointment to them coming to the house, everything was wonderful. The techs were so nice and I felt like they cared about the issue. Would recommend 10/10."
"Even though we were unable to go through with the work due to financial difficulties; the representative was extremely friendly & kind & I appreciate that. They even waived the service charge! How wonderful; thank you!"
"Replaced supply line to dishwasher. Professionally done start to finish, reasonable price quoted before the job started. Technician was excellent, friendly, and professional. Five stars."
"Cellino was easy to work with from the first call to completion of the job. The responses were quick and everyone we worked with was professional and courteous."
"The most professional plumbing/HVAC service I have ever used."
"The technician from Cellino was the first plumber (we had 3 prior) who thought he could help. He thought outside the box, checked in with his team and made a plan. Ordered the parts and had it fixed quickly. Old houses need creative craftsmen who aren’t afraid and looking for the easy button. So glad we tried a 4th company! They won our next business for sure."
"Great customer service. Technician was great and prioritized fixing an issue in addition to something else the same day. Thank you."
"Used after hours service for sewer issues. Technician was very polite and knowledgeable. He took the time to explain everything being done. Very professional and would recommend Cellino."
"Technician did an outstanding job from start to finish! I needed a sump pump crock replaced. He came and quoted the job several weeks ago, explained in detail what would be done, and did a super labor intensive job all by himself! He added a new sump pump, crock, and reconfigured the back up pump. He was very professional and courteous. I highly recommend Cellino Plumbing. Thanks again!"
"Technician came out for my sewer line that was clogged and backing up. He got my drain cleared and my problem solved in no time! He was very professional and easy to work with."
"Excellent service. Outstanding service personnel."
"We have had Cellino come out for multiple issues. Every time, they are professional, social, thorough and explain every step. Great company, great employees, and great service."
"The technician was polite and very professional. He explained everything and answered the questions I had. I would recommend them to anyone!"
"You cannot go wrong hiring Cellino for any plumbing or HVAC needs, truly the best in the game!"
"Our technician was very professional, nice and knew his job very well. Did a great job!"
"The technician went above and beyond - he waited on hold with the manufacturer, got my part under warranty, checked in to make sure it was delivered and was able to come right over to fix it when the part came. He was great. Give him a raise!"
"Replaced both the hot and cold water shutoff valves in the kitchen."
"Start to finish was a great experience. Very timely. The technician that showed up did a great job, very professional and courteous. I will definitely be calling back for all my plumbing needs."
"Great experience. The technicians were very professional and friendly. They were both very knowledgeable and thorough."
"I always call Cellino when I need a plumber and I’ll never call anyone else! Always professional and friendly, on time, and reasonably priced. 100% recommend!"
"Provides exceptional service and uses the newest technologies to install and maintain my plumbing. Technician helped us out during the coldest part of the winter, and another technician installed our new hot water heater this week. Both techs were super friendly and willing to answer questions, and very knowledgeable! Cellino will be my first call with any plumbing issues!"
"Technician was very professional. He came to service our storm drain in our garage and was very knowledgeable about his work. He was very responsive to any questions that I had. Thank you!"
"Another great job by Cellino. Personable and professional. Would never call anyone else!"
"Technician was awesome!! Found the issue and repaired quickly. Will always use Cellino Plumbing!"
"Awesome quality & prompt weekend service!"
"Annual maintenance is a good way to keep your HVAC running smoothly. The Team at Cellino Plumbing, Heating and Cooling took the time needed to give us an overall health checkup on our systems. Great workmanship and quality of work."
"Technician was very honest and professional. He arrived very quickly, which I was so happy about. He completed the job in less than an hour. We were very happy with his service."
"The service technician was prompt and explained in detail the work to be done. He provided a quote upfront. He finished the work in a timely manner. Very well done."
"Technician did a great job troubleshooting our AC unit. He explained everything clearly and answered all the questions."
"The representative was very courteous and knowledgeable."
"Each time someone comes to fix an issue, the techs are professional. They take the time to answer questions and explain what needs to be done and why. My house's plumbing was badly installed. There are almost no shut of valves and the ones I do have don't work. They added shut off valves and repaired leaking pipes, both water and gas. They rebuilt my sewer line and connected my gutters and sump pump to the storm drain. I have never had their work fail in the seven years I have owned my house."
"I had a plumbing emergency and called on a Friday afternoon. The problem was resolved within 2 hours and the pricing was very reasonable. I really appreciated how quickly they were able to help me!"
"Our technician from Cellino Plumbing did an excellent job fixing our shower drain. I couldn't fix it myself with a normal drain auger, but tech was able to diagnose and fix it. He took the extra effort to verify it was fully fixed and kept it clean. Thanks."
"Our technician was well trained, professional and friendly. Got the job done quickly and clean!!"
"Cellino technician came out to clear a clog deep. He was kind, professional and had great communication with his findings and any work he was about to do. He was thorough in diagnosing where the clog was and took the time to verify that the clog was cleared before wrapping up. I will go with Cellino again based on how awesome the technician was!"
"Very responsive. Was able to get someone out the next day to make emergency repairs to old piping in my basement. The tech took the time to listen to me, explained the way he was going to complete the repair and left everything in working order. I was also able to get quotes for future services. Courteous and knowledgeable, I'll definitely be using Cellino again."
"Technician was very nice and competent. Very polite and professional. Thank you!"
"Technician was a complete professional."
"I've been a Cellino customer for a while. I'm never disappointed. They are knowledgeable about their work and are friendly and prepared to answer questions. I have referred them to family and friends without hesitation. To all the techs who came out, two thumbs up! Thank you!"
"From the phone call to the end result, this was a great experience. Highly recommend Cellino!"
"Very nice and informative!"
"They did an awesome job! Were able to get me on their schedule within one day, and did the work that was needed very quickly and efficiently, without an exorbitant fee. Will definitely use them again!"
"Very professional, thorough and neat installation of tankless water heater."
"Very polite & professional"
"Benefited from great experience and above average skills to diagnose and fix plumbing issues."
"Very fair, dependable, professional! They have saved us a number! Tony Cellino, is hands on and stands behind their work."
"I had a plumbing problem on a Saturday that needed to be handled ASAP. I can’t say enough nice things about the technician. Diagnosed the problem and answered any questions that I had even if it wasn’t related to the problem. Main issue seems to be fixed and work was done quickly. Would have been done faster if I didn’t ask so many questions. 10/10 would ask for him every time."
"We needed our furnace blower replaced. The whole experience with CPH was excellent, from the customer service rep to technicians. Very professional and reasonable costs. I rate this company as exceptionally good in the very competitive WNY market for these services. I will continue to use and recommend this company."
"As usual a friendly, professional and courteous experience when dealing with Cellino!"
"5 stars +. Very professional. Came when they said and was right around the price I was expecting to pay. I would highly recommend the technicians and the crew at Cellino Plumbing!! They even gave a guarantee that if my tub backs up again...it's free. I am super impressed and I honestly wish I would have called sooner instead of wasting money on drano/ liquid plumber. Great job, Cellino Plumbing!!"
"I had an emergency, my technician was beyond great & helpful. I appreciated his help in explaining things and his knowledge. He was professional, polite and kind!"
"I really appreciate the service. Quickly found the problem. Well explained the condition of this old system. Very professional service."
"Technician was very helpful doing a scope of the drain and giving estimates on the work there and a few other things I asked about."
"Technician was knowledgeable, caring and quick to fix everything that needed to be done! Highly recommend Cellino Plumbing and tech! Great people to work with."
"Excellent service from technician at Cellino Plumbing and Heating. I would recommend Cellino to anyone needing furnace or air conditioning service."
"The young lady who serviced our AC unit was very pleasant and most professional. She explained everything that she was going to do. After the work was done she explained everything that she completed. Top notch service."
"Tech was very thorough in identifying the problem and explaining the low water pressure in Buffalo neighborhoods. He was very knowledgeable, prompt, and understanding. Thank you for your great service!"
"Tech Cellino Plumbing was very professional and timely. We had a toilet plumbing issue. I recommend Cellino!"
"Our A/C stopped working while we were on vacation and tech from Cellino was able to come over and fix it for us very quickly on the same day. The service, as well as the price was excellent!!! We definitely recommend them and will use them in the future. Thank you!"
"I have had Cellino Plumbing come out to the house numerous times over the years for AC tune ups, plumbing work, and a new AC unit. They are always very professional, and are happy to answer any questions I have. They are my go to for anything plumbing or heating/cooling related!"
"Very good experience from initial phone call to the completion of service. The technician was polite, professional, neat, knowledgeable and timely."
"Today the crew showed up at 8 AM and installed a complete A/C plus furnace system along with a new hot water heater. All this by 6 PM. They did a very good job."
"Had an upstairs leaky toilet. The guy came early and called before he came. Was very friendly and worked all day to resolve the issue. He left everything very clean at the end. Well worth it and the price was fair."
"Great work, very professional as always. The service tech was great!"
"Great service as usual. Wouldn’t use anyone else!"
"Very professional and knowledgeable when fixing my ac unit. They figured out the problem very fast and my AC was up and running in no time. Highly recommend Cellino!"
"This is the second time I've called Cellino Plumbing. First time was earlier this year when we had to repair our bubbler drainage for our sump pump. This time our utility sink wasn't draining. Both times the representative sent out was courteous, professional, and they got the job done quickly! Both times I've called them, they have someone to my house within a few days, this most recent time they offered to send someone the same day I called! Highly recommend them!"
"We used Cellino Plumbing to replace the sewer connection from our house to the street. They were able to perform the full service, including removing our driveway concrete, digging the trench for the new line, and installing the new connection. They then filled the trench and even replaced the concrete for our driveway pad and sidewalk. They were very professional and were tidy and careful given our narrow driveway. I would highly recommend them for your plumbing needs."
"Technicians were professional and knowledgeable about their work."
"One word! EXCELLENT"
"Our water heater stopped working, so I called Cellino Plumbing, who I have used several times before. They respond quickly and explain your options with no pressure to upgrade. They are very thorough at their job."
"Technicians were very helpful, with a straight forward plan & offering reasonable quotes. Everything explained in simplistic detail, using the most affordable and reliable parts for the job."
"Technician diagnosed my problem with my main line immediately, took care of the issue in no time my plumbing was up and running again!I have used Cellino before and their professional plus reasonably priced also!"
"Emergency service call went smooth as silk, excellent customer service and technology to keep you informed."
"I couldn’t be happier with the responsiveness and professionalism of Cellino Plumbing. Their knowledgeable technician diagnosed and repaired my air conditioning unit in less than a half an hour. I would highly recommend this company for your heating and cooling needs."
"Technician was very professional, and took the time to answer our many questions; very patient with us. We’ve been customers of Cellino for many years. We trust them to do a top notch job. We are confident that we are receiving expert care and quality goods."
"Excellent customer service and quick response to my home. Job was done efficiently and tidy. I am very happy with this company."
"Great service, courteous and affordable - takes the stress out of plumbing emergencies."
"Technician was professional, courteous & had a plan after looking at the problem. I was thrilled she was able to locate the problem and fix it, no mess, explained what she was going to do. I would call for her again with any plumbing issues, and definitely recommend Cellino Plumbing to anyone. Thank you!!"
"The tech replaced a pump for stationary tubs....love the tech and this company, they don't try to sell you more than you need. They know their stuff!!!"
"We had our AC unit break on an extremely hot day recently. We called Cellino and they had someone come out within about an hour! Not only that, but they fixed it at that same appointment. It was so incredibly easy. I also appreciated getting a text prior to his arrival of his name and photo. We haven’t had any issues since (knock on wood)! Thank you!"
"Five star service!!!!!! I called and they were able to get someone out the same day…. The gentleman that came was very professional, efficient and got the job done in a short amount of time."
"This is the 3rd time we have used Cellino Plumbing. Their business model is like no other. Great communication, excellent value for the price, on time and options they gave for our job were truly amazing! Very fortunate to find this company! Love the advanced text messages about each plumber and their background. Thank you team! Keep up the great work!"
"Was able to get an appointment the same day. My technician showed up exactly when he said he would. He was very professional and sympathized with my situation. A part needs to be ordered so the work is not complete but fingers crossed the part will be found. I have used Cellino before and would use them again."
"Our technician was very good at diagnosing 3 complicated issues in our home. Two are in-depth, involving further work. Bottom-line, tech was very thorough and proficient."
"Technician explained everything, even things I should have known. More concerned with helping me than selling me something."
"Technician and was very helpful and informative."
"Tech was knowledgeable, polite and efficient with toilet repair. Thank you very much!"
"Tech was professional and helpful - Cellino plumbing responds and provides estimates and service quickly!"
"Cellino Plumbing were great at repairing a pipe that had been leaking in the basement. It was our kitchen sink drain. They came on time, explained what they would be doing and began their work. They cleaned diligently after the job was completed and explained why they chose the size pipe, as well as tips to prolong the efficiency of the new pipe going forward. I will definitely call them in the future. Every employee that came to our house was very professional."
"The plumber was very professional and was kind enough to answer all my questions and explained clearly how everything worked. Very personable young professional."
"Our new house required a plumber on 2 occasions. We chose Celino not knowing anyone in the area and they have done excellent work. The guys who were here were professional and answered all of our questions. They are also quick to return calls and schedule promptly. No complaints!"
"Tech was very professional and thorough. I have a lot more confidence in my AC now. Highly recommend the $68 checkup!"
"Thank you for coming and fixing my central air the same day I called! Technician knew what he was doing and informed me what was wrong and had it fixed in under an hour! Great job and great business!!!"
"As always, I was pleased with the knowledge, courtesy, competence and professionalism displayed by the technician."
"This was the second time we had a technician and he was fantastic. He provided wonderful customer service and completed the job as requested. Asked several other questions relating to an outdoor gas line and he was gracious enough to help. Would definitely recommend!"
"With the known arrival window, the serviceman called and texted 20 min in advance to know he was coming. He explained the AC tubing issue AND how to maintain it for fewer future issues. Great guy, great service, decent price!"
"Their technician showed up in just under 40 minutes after I called to request service on a Sunday afternoon. He installed a new water heater in just under 2 hours. He was very professional and courteous. Based on today's results, I strongly recommend using Cellino's services."
"Technician is very friendly, hardworking and very polite. Did amazing job, thank you!"
"Technician was exceptional, polite and tidy."
"Woke up to no hot water, on a Saturday morning of course. Placed a call, agreed to the extra charge for the weekend emergency visit, and an hour or so later there was a knock at my door. Technician solved the problem, assured me that the tank had a lot more life in it, and made some suggestions for a possible electrical fix should it happen again. I expected to be told I needed a new water heater, so I was very relieved to be spared that expense. I think I can trust them, because I believe from past experience with other service organizations, a woman alone = $$$$$$."
"Very professional and courteous service."
"Technician was very professional. He was straight to the point and gave me all of the information that I needed. He also double checked his work. I would highly recommend him and the company."
"Technician and his assistant changed the traps in my cellar to keep the lines open and avert future backups. They did excellent work and are giving me estimates on work left unfinished by a previous plumber who suffered several illnesses and an accident followed by a stroke."
"I appreciate the technician’s care and attention to detail, the fact that he left the workspace clean/tidy and finished the multi-day job faster than predicted. He was professional and pleasant. I’d not hesitate to call Cellino again. Thanks, guys!"
"Technician was outstanding, excellent and very knowledgeable technician. We will work with Cellino for sure."
"They installed new piping and a new hot water tank. They showed up on time and worked hard and answered any and all questions. Would recommend and use again."
"Technician was extremely knowledgeable and gave several options regarding replacements of our units. Highly recommend Cellino."
"I’ve used Cellino for plumbing and cooling. Both reps were professional and knowledgeable. The cost was reasonable as well. I would recommend the company to others."
"These guys came to check out a sewer line! They got it cleared out and did a great job explaining everything. The best thing is that they were able to get here early the next day!"
"Technician provided a great service for my furnace tune up. She did detailed inspections and answered all my questions in detail."
"EXCELLENTLY, EXCELLENT, EXCELLENT,EXCELLENT!!! Couldn’t ask for a better group of people to do my work."
"Cellino plumbing has professional plumbers!! Technician did a brilliant job in my house. If you have plumbing issues, call Cellino 68 flush even if your house is in the sea, Cellino plumbing can protect you from flooding water. Thank 🙏"
"The technician came and repaired our outdated and complicated bathtub drain pipe system. He was professional, honest and had us up in running in a couple of hours. We were very pleased with the service that was provided."
"So glad we went with Cellino. Their estimate was very competitive, and the work was top notch. The tech and his apprentice were amazing, very knowledgeable, friendly, we were happy to have them working in our house. They explained everything along the way, went out of their way to make our lives easier (it was a big multi day project) and did stuff that felt very above and beyond, like fixing small issues that weren't necessarily part of the original estimate. Plus we had a minor non-emergency issue the next week, they got right back to us and offered to send a tech over next week to help, for free, as they considered it under warranty of the overall project. I 100% would recommend them to anyone who needs plumbing work, major or minor. Thanks guys!"
"Technician was extremely thorough and honest in giving us various quotes on a house we have just purchased. He articulated details that would help our home now and in the future. We felt we were in great hands and were given honest feedback."
"Technician did a great job explaining everything and answering all my questions."
"We had an emergency with a leaking shower stall this morning. We called today and within 1 hour cellino had a plumber here! Technician was prompt, professional, explained the issue, even drove across town to get parts to fix a leaking shower the same day! Above and beyond service. We are relieved that the issue is resolved before any further water damage occurs to the 1st floor ceiling. Highly recommend Cellino!!! Thank you!!!"
"Extremely pleased by the services that were provided by Cellino Plumbing. They were here quickly for my drainage issue. Prices were reasonable. What I appreciated the most was the quality of service provided. I have had other companies come out and they did a superior job to them. Taking the time to clean up the area and I didn't feel they were trying to overcharge me. Definitely would use again!!"
"In a time of panic and despair during an unexpected emergency gas line leak, it was beyond reassuring and comforting knowing we were in great hands with Cellino! From the call center receptionist, to the technician, to the install crew… amazing, professional, and so polite. (They even brought treats for our puppy!) 100% satisfaction! Thank you, Cellino Plumbing & HVAC!"
"Technician did an excellent job for me."
"Firstly I want to say that what made this experience so wonderful was the technician who came out.. She was so professional and efficient and being a woman myself I felt comforted having a woman in my home working on my HVAC system. She explained everything she was doing in detail and asked me questions which ended up leading to her finding the solution to an issue that no one else was able to resolve. Secondly, the customer service on the phone is wonderful. They set up my appointment in a timely manner and made sure that they got me the soonest appointment available. I will absolutely be using their services again."
"Cellino Plumbing recently repaired my bubbler system in Kenmore. Everyone was friendly and professional, from the office staff who answered the phone to the crew on site. They did an excellent job repairing and thoroughly testing the line. My bubbler is working like new again. I highly recommend Cellino!"
"Cellino plumbing was great. Our technician was fantastic. He was very thorough, professional and really knows what he is doing and fixed our plumbing problem in a timely fashion. I would highly recommend Cellino. You don't find techs like this anymore."
"This was our second time using Cellino Plumbing. We were so happy with the service we received. Those tree roots are no joke. Thanks to the great employees, that followed through with cameras to ensure the block was cleared. Thanks again!"
"Had a plumbing issue that I couldn't handle myself so I called the pros. My technician was knowledgeable, polite and straightforward."
"We have an older whole home air conditioner, a 30+ year-old Lennox that's of a high quality. It came with our home when we purchased it in 2003 and recently needed servicing. So I called the people I dealt with for the last 8 years who are no longer in business. Cellino Plumbing had taken over their clientele, so I decided to give Cellino Plumbing a try. They sent over a technician who was an exceptional professional on every level. No one I'd ever had here in the past to service my home air conditioner had ever so thoroughly taken care of this unit as the technician did. He respected my property in a way that few contractors do and did the work in an exceptional manner, in comparison to other contractors who've ever done ANY type of work at my home. I also found Cellino Plumbing's pricing, for what technician did with the inside and outside A/C unit, to be fair. Knowing the work was done with such careful quality, that in the event something happened that warranted further attention (although with technicians impeccable attention to quality of service I don't know what could have possibly been missed), I absolutely know that Cellino Plumbing would stand behind its work😊"
"Replaced water supply line to dishwasher. Showed up when they said they would. Did work professionally and quickly. Had a slight problem so they had to come back. Same day acted like it was no big deal. Solved problems quickly. Would hire again."
"HVAC tech made a visit to provide an estimate for installation of air conditioning, filtration, and purification systems. He was thorough and very clear about the process, products, benefits, options, and pricing on the systems. I signed a contract with Cellino immediately because I was convinced of their expertise and the price was slightly lower than my two previous estimates from other companies. I can’t say enough about the tech's knowledge, professionalism, and genuine friendliness. If my further contact with Cellino representatives goes as well as this initial visit, I will be extremely pleased at hiring them for air conditioning and filtration/purification systems."
"I had a frustrating issue with outdoor water pressure. Cellino responded immediately, sending a technician a few hours after my call to diagnose my self-inflicted problem. Technician was great, explained what had happened, and showed me the solution. He was great, and I was very happy with the quick resolution. I highly recommend Cellino Plumbing for their quick and professional response!"
"Great experience, as always, with Cellino. They came out the same day I called for a tub/shower that was suddenly leaking into the basement. Diagnosed the problem immediately as a broken tub faucet, had all materials on hand to fix on spot and was able to quote me for a future bathroom remodel project while he fixed my waterfall. We have used Cellino for all of the plumbing projects/emergencies in our home and they never disappoint. Thanks!"
"Cellino has handled all of our plumbing needs for years. From small jobs to big jobs, they are professional, knowledgeable, timely, and clean."
"Technician did a great job explaining the problems, addressing them, and getting my AC up and running again in this heat! Great job!"
"We needed advice regarding an unusual sediment noted in toilet bowls. We have used Cellino for all our plumbing needs. Always great service."
"I've used Cellino before... I try to be a diy guy, but just was running out of time and wanted to get the outdoor grill working. Long story short, I was concerned it may have been something stupid easy, AND IT WAS. Tech was honest and got my grill up and running for just the price of the service call- 100% going to call them again next time, very thankful!"
"Did drain cleaning and tech was very professional and helped save us money. They did a great job."
"Our technician was attentive, knowledgeable, and efficient. He made a thorough examination of our plumbing and explained his concerns and how to address them clearly. An excellent visit."
"I was contacted quickly to set up my appointment for the next day. The technician called before his arrival, and explained options to me. Very personable and the job looks excellent. I asked for an additional service which was promptly quoted and scheduled for my next day off. Highly recommend Cellino!"
"They did a great job cleaning out a clog in our sewer system. The technician was great at what he did."
"Technician once again did a superb job at our home. Give the boy a raise. Problem fixed....we're happy."
"We had a leaky outdoor spigot. I called Cellino Plumbing at the very end of the day and they were still able to get me an appointment for a service visit the very next morning. I really appreciate that they text you when they are on their way and they also tell you the name of your plumber and send their picture - it definitely makes you feel safer to know who is coming to your door. Highly recommend!"
"We have used Cellino in the past and it has always been a pleasant experience. Recently we had an old pipe that had to be replaced under the driveway to the septic tank and they did a fantastic job. The staff is always super knowledgeable and nice. They did a very thorough job and took care in ensuring it looked nice once complete. Would definitely recommend them!"
"Had a hot water tank installed the same day as I called. Technician was excellent and very efficient with his work to anyone and would use them again for services!!"
"Very quick response time and technician was professional and very helpful. Would recommend Cellino."
"Technician was one of the best technicians that we ever had to service our whole house air conditioner. He was extremely knowledgeable and neat. He left the site immaculate and explained everything he needed to do to tackle the issues we had. Excellent service and we would recommend him and Cellino without question!!!!"
"Fixed my sink and some broken valves and did a great job. Technician was very kind and personable."
"Excellent service every time! I would highly recommend them!"
"Had a new hot water tank installed. Tech was respectful, efficient and knowledgeable. He cleaned everything after he was done and left our home just as it was when he arrived. This is the second time we used Cellino in the past year and are happy with their work both times"
"Technician was very friendly, he did a great job of explaining what needed to be done and the cost of the job. I would recommend Cellino any time, very satisfied. My dog loved them too and she thanks you for the biscuits."
"Incredibly efficient repair of broken/clogged shower drain that modernized my old home’s plumbing. Very professional, clean, and fast."
"Very impressed with friendliness and attention to my description of the problem. Did an excellent job for us."
"The technician was very knowledgeable and courteous. Everything was explained to me. The price was a bit high but the quality of the work was exceptional."
"Technicians were very professional and explained everything to us. We have used Cellino many times in my home and my daughter's and have never been disappointed. Thank you Cellino!"
"Old sink drain pipe rusted through, came the next day and it's fixed!"
"Cellino was great. We had an emergency on the weekend and they came out right away and solved the problem."
"Amazing service. I had an emergency repair on a Sunday. I was happy with the speed I was able to get service and a totally reasonable price. I would recommend them and call them again."
"Great service, honest and thorough!"
"Fast service; technician explained all he was going to do in detail; fixed a minor problem he discovered, got the a/c up and running; very good repair and maintenance fee; will definitely call them again. I highly recommend Cellino."
"I contacted Cellino during off hours on a Friday morning for a clogged kitchen sink - they contacted me within an hour to confirm and scheduled same day service. The technician was professional and helpful. It was not the cheapest but worth it - resolved the issue quickly, explained it to me and I am confident using them again for future needs."
"Excellent service and very professional! God sent in this heat!! Thank you!!"
"We were having AC issues on one of the hottest days of the year. Not only did Cellino Plumbing Heating & Cooling call me back within 15 minutes of filling out a website request form, they called back 30 minutes later to say they had a cancellation and moved my appointment up. Within 3 hours of making that phone call, a technician was at my house and had my air conditioning unit working again. Best service!"
"Had an estimate done for boiler replacement, tech was professional and knowledgeable."
"Customer service was amazing - technicians are always on time, polite and helpful. I will always contact them for my heating, cooling and plumbing needs."
"Of course, the hot water tank started leaking on the weekend! Cellino was the first to return my call. A technician was at my house pretty fast and he was very professional and friendly. He explained what was wrong in laymans terms and all of my options. Since my husband was out of town I was going to be making the decision. I had no idea what it all entailed. He gave me a detailed estimate on each one with an explanation. He scheduled a time during the week to replace the tank and he was very punctual, if not early. I trusted him completely and felt fine leaving him at the house by himself. I feel like he went above and beyond! We have an old house so some of the pipes needed to be replaced.I highly recommend Cellino Plumbing, even if it isn't an emergency."
"The services performed were kitchen faucet replacement and toilet remake. Very professional, friendly and knowledgeable. Took time to answer my questions."
"Technicians installed a new shower diverter/faucet. They were polite, quick and efficient. They answered all of my questions. I highly recommend Cellino Plumbing. I give them six out of five stars. Thank you to both technicians."
"We are pleased to say our estimated guy was so nice and professional. He really made this a good experience ,he assured us the job would be done in 1 day and gave us relief of what we were told by emerg. Service we had. Seriously considering your group,we will decide after apt. So far Cellino has proved to be a great experience, from the woman who made apt to the tech that gave the estimate."
"The service technician did a great job discussing the work, presenting the options, and executing on the job."
"Very professional, I had to have service done for both my air conditioning and plumbing. Both techs gave up front pricing which I really appreciated."
"It's very hard to find good service people. This was the most pain free service I've come across. I felt like the reps were super professional and the person they sent out came off as very honest and upfront about issues and priorities on work to be done. Super Professional! Would definitely recommend them."
"Great experience from appointment scheduling to having my a/c tuned up by a technician. He completed a thorough inspection and answered all of my questions. Look forward to working with them in the future."
"Technician came to my mobile home to snake my kitchen drain. I have old copper piping, but he managed to clear the clog. Very professional and explained future prevention of clogging."
"I can share my experience in one word: fantastic. Service and technician."
"Technician was timely and responsive letting me know when he would arrive, and kept me in the loop the entire time. He tested his work to make sure my AC was working properly after the repair and couldn't have been nicer. ABSOLUTELY would do business again!"
"Cellino Plumbing provided prompt service. The technician was polite and explained everything he was going to do."
"We had an emergency main sewer line backup into our basement, our technician worked diligently to get it fixed and communicated each step with us so we knew if, what/maybe it could be and would solve it. Even though it took a second visit, it was taken care of promptly and professionally with all systems go.. so far 🤞keep up the good work 👍"
"Our plumbing technician got to the house quickly, found the gas leaks problems, and did repairs without delay. He was patient, friendly, explained the problem and what he needed to do. Work was high quality. I would recommend Cellino Plumbing to anyone."
"Called Cellino because our kitchen sink stopped draining. They had been here previously for work on our furnace, and we were pleased with the promptness, professionalism and how they communicated the work needing to be done. They did not disappoint us! They could have gotten us the same day, but we scheduled for the next day instead. When tech arrived he was pleasant and thorough! They are a little more expensive than other quotes, but the quality of work and their demeanor will continue to keep our business in the future."
"I started to smell gas in my basement. Narrowed it down to an old shutoff valve. Called Cellino, they had tech there within a few hours. Confirmed it was the valve leaking. Repaired and replaced valve and it only took about 45 minutes. Very efficient. Would recommend!"
"Our furnace went out during a cold snap. Cellino came the same day, diagnosed the problem, gave us the cost breakdown upfront and fixed our furnace. We have used Cellino for a variety of plumbing and heating issues and have always been pleased with their professionalism."
"The techs we’re very professional and answered all my questions."
"Excellent service, prompt and a great price. Our technician was professional, courteous and quick! Highly recommend."
"We had a pipe burst in our basement. Within a short amount of time our tech came and fixed it. Great service. Thank you so much!"
"Technician was one of the best technicians yet to come out and service our plumbing needs. This is a recurring issue with our pipes that it’s becoming a yearly situation where we have to snake the line. Tech was by far very determined to get that line cleared for us. Not once did he show any frustration or annoyance with trying to get the line cleared on this old house. He also didn’t make us feel like our only option left is paying $10000 plus to replace all the piping. I would recommend Cellino over any one but now I would recommend and will ask for this specific technician to come each and every time to our house to take care of our plumbing needs just because of how determined, nice and professional he was! Thank you Cellino! The technician is truly a great asset to your company and I hope he sticks around for a long time!!!!!"
"Came over to my parents house and the hot water tank is leaking. Technician did an awesome job replacing the hot water tank off hours. Knowledgeable and friendly. Hard working and explained everything."
"Called for no hot water. Technician detected a problem. Due to my own error l had shut off the wrong valve which was the gas line and not the water line. Technician was courteous, efficient and knowledgeable. Cellino Plumbing... Well trained, fair pricing, and affordable. Thank you."
"Fantastic service! I had my first big home issue with plumbing, they were over within a couple hours. Technician worked efficiently, and was very knowledgeable! I will have no hesitation over calling Cellino Plumbing for any future issues with my home's plumbing."
"Technician was very informative and courteous and explained all of his work as he did it. Very helpful."
"The technicians that serviced my mini split system both were very professional and courteous they didn’t take any shortcuts spent well over 10 hours."
"Technician was fantastic-polite, professional, explained what the job entailed and asked if I had any questions. I would highly recommend Cellino Plumbing. I would trust them with any plumbing needs!"
"Technician was knowledgeable, personable and professional. I highly recommend Cellino."
"Technician was out to do a maintenance inspection covered under my yearly plan and to cut back the PVC from a previous repair. He was thorough and courteous, being careful not to let my cats get out and put on shoe covers. He went about the inspection quietly and then asked me if I had any concerns or questions. He was able to complete the job in a timely manner and shook my hand before he left. I would gladly use this company again."
"Friendly, expert service. Would recommend Cellino to anyone."
"Since moving into the new house, Cellino has been so helpful and responsive to any issue that I’ve come across! I don’t call anyone else!"
"Super professional service by the technician. Highly recommend Cellino."
"Technician completed our annual tune up today and was very friendly and efficient. Great service!"
"I had a MAJOR plumbing issue that occurred on a weekend. I called. They came. Assessed the situation and explained the best course of action. Technician was amazing, knowledgeable and got the issue resolved quickly! Excellent service!"
"I called to replace the hot water heater and someone was over within a few hours. Very professional and it was completed that day without fuss! Would recommend Cellino."
"Technician was extremely professional and provided us with various options for installing air conditioning in our 120+ year old house! He gave us peace of mind. Thank you Cellino Plumbing and Cooling!"
"Had a plumbing issue. From start to finish, everyone I dealt with was courteous and professional. Person who set up the appointment was very nice, polite, and patient. When you call with a plumbing issue - you can sound frazzled. Lol. She was so nice on the phone & she was able to send someone on the day I needed. The service person who showed up was thorough, polite, and professional. He fixed the issue, explained what he did, and what next steps, if any - were needed. We ended up needing a camera. Was able to set this up pretty quick too. They sent a technician who was great. He diagnosed the issue, showed me the problem with pics and videos. Provided us with 2 estimates. It’s rare when EVERY person you deal with at a company is nice, helpful, and knowledgeable but that was my EXACT experience with Cellino. Would always recommend them"
"Amazing service every time!"
"Technician was great and very helpful!"
"Thorough and targeted the problem with our draining issues in our basement. Professional and knowledgeable."
"Very professional and friendly, from dispatch to the technicians. We’ve worked with two outstanding technicians. We can’t say enough about how good these guys are. They are prompt and they have a lot of integrity to not ring up the bill."
"Technician did a great job! He fixed all of our plumbing issues in a very friendly and professional way. We always know when we call Cellino they resolve the problem completely the first time."
"Quick response, great service and very friendly and professional."
"Very professional! Came right out the same day to fix my burst pipe. Will definitely call again in the future. I highly recommend them!"
"Excellent communication and very friendly. Received an estimate. Tech was on time and professional. Would recommend using Cellino."
"Very knowledgeable and extremely friendly. Would recommend Cellino to anyone!"
"The staff was knowledgeable, friendly and responsive."
"Very thorough, professional and responsive to the plumbing issue with the mainline of the house."
"Technician’s thoroughly addressed everything we needed and explained the entire process along the way. They were considerate and addressed other items that completed our bathroom renovation. I highly recommend Cellino."
"Came within hours. Got the job done even when things changed."
"Water heater on a Saturday. Cellino does it all including taking care of veterans. Technician was awesome and helped navigate a tricky trendy water tank system. He was amazing and not pushy. Thanks for the last minute help."
"Hot water heater replaced. Outstanding service provided! Highly recommend."
"When we called on a Friday night we weren't sure who we'd get. Technician was really pleasant and extremely professional. Thank you for a pleasant first time experience and we are looking forward to a better working relationship than with the previous company."
"Had a variety of plumbing problems. Called Cellino and they were prompt and efficient. The technician presented us with all our options. Work was completed in a timely manner.Would highly recommend."
"Great company. Very reliable and trustworthy!"
"The technicians cleaned out my sewer drain while informing me the whole time what was happening."
"They were timely, professional, and walked me through everything with our new water softener."
"Technician was excellent and very fast with my shower hose replacement and would highly recommend you guys to anyone. Thank you very much."
"It was a great experience, from scheduling to the actual work being performed. They were very professional and responsive. I would definitely use them again."
"Used them multiple times and they have never disappointed and the work is always done in a timely manner."
"I really appreciate their professionalism."
"We needed an emergency plumber to install shut offs on our new basement sink, shutoffs on the washer, etc. They arrived on time, answered all our questions, and even disposed of the ANCIENT sink. I would definitely recommend them."
"Technician was very knowledgeable and explained everything to us."
"On every level, Cellino provides top-notch professionalism. From estimates, permits, scheduling appointments, to doing quality work, & leaving the job in pristine condition, this company sets everyone apart. They follow-up & don’t leave you hanging. They’re dedicated to serving you, the customer. Don’t hesitate, call Cellino!"
"Very professional, prompt same day emergency plumbings services provided."
"Had a new hot water tank installed. Great quick service!"
"From phone call to arrival of the technician, I am pleased with the service. Would call again if necessary."
"Called in morning and technician was out to the house by Noon. He was able to light the hot water tank and fixed it so we are able to light it ourselves next time the wind blows it out. Thank you!!!! Very nice technician."
"Repaired outdoor spigot. Technician was fast, courteous, and dependable."
"I accidentally allowed bacon grease down the drain, which plugged my kitchen sink the day before I was scheduled to host my entire family for Easter dinner. After calling several places, Cellino was not only available that day, but they were able to get to my home within the hour. Technician came to my house, cleared the drain, and saved Easter! Not only was the technician professional and thorough with his work, but he was extremely knowledgeable regarding all of the questions I had about my plumbing, and was even nice enough to give me several estimates on other projects that I'll need to address in the near future. I was beyond satisfied with the service I received, and highly recommend Cellino to anyone in need!"
"Sewer main plug. Did a nice job. Lady on the phone was super nice as was the technician."
"Called Cellino plumbing after the gas company discovered I had a gas leak in my basement and they had someone out to take care of it within 24 hours. Tech came in, explained the situation and my options and found an undiscovered leak that he also took care of for me. Very happy with the service, 5 out of 5. Would definitely recommend Cellino."
"Service tech was timely, professional and personable. He diagnosed the problem, explained it in detail and provided an estimate for repair. I was impressed with the service."
"The technician was wonderful. He was professional and got the job done efficiently and effectively. He put new shut off valves in for us. He also made sure to take the time to help me understand what he did and appropriately labeled each valve for us. He took the time and did an amazing job and would absolutely recommend him! The customer service specialist was also very kind. She got everything set for us for a same day repair."
"Had a small flood in the basement and did not really know who to call. I remembered seeing their sign on my neighbors yard and thought if my neighbor is using them I’d give them a shot. Here's what I got!! Fast professional service at a fair price. I would not hesitate to call them again."
"Technician was very professional and attentive. Answered my questions and completed the job, (water valves) expertly. I am completely satisfied with the service."
"We had an emergency plumbing issue and Cellino was very responsive. The plumbing technician was prompt, thorough and did an excellent job. I was very pleased with everything and will use them again."
"Had my basement flooded, a complete nightmare. Needed sump pump, water tank and furnace all to be replaced. They were quick, compassionate and reasonable. Very timely. Took care right away. So relieved. Thank you!"
"Technician fixed our faucet in the shower and did a great job."
"Bathtub faucet replacement. Technician was very nice and thorough. They are a bit expensive."
"Technician did a perfect job of replacing our hot water heater in record time. Left no mess and explained everything he was doing."
"I've used this company twice, they are always professional and reliable. They put in a furnace for me and took the time to take out the additional duct work that was old and not needed. They did a wonderful job. Every time I call them they are very friendly."
"Very happy with the work on my clogged sewer and the fast and very reasonable repair recommendations and estimates."
"Cellino recently installed a heat pump at my house and I was very impressed with the excellent communication from everyone involved. They were able to get me an estimate and book me for installation quickly, while getting me interest-free financing and a large rebate. My only complaint is that installation took a day and a half instead of 1 day as promised, but stuff happens. Workers were courteous, friendly, and polite, and my dogs and cats liked them too."
"Three technicians tackling the install. Super nice, respectful, professional, and approachable. Each tech answered a question I asked, they were modest when complimenting them. They made the install look easy even though the pvc pipe angles, or the low ceiling, factoring in all the obstacles to navigate around so to complete the install, to me was impressive. I was impressed.. I highly recommend these guys. In my opinion, all three technicians represented Cellino plumbing well. Good job guys."
"Expensive but work done right."
"Very quick response to a plumbing problem - same day - they call when 30 minutes out - have a lot of parts on the truck so that they can fix a lot of problems right then and there. The technician was very professional, cleaned up after, and you get a lot of options. Yes, they are pricey, but they do what they say they are going to do, and that's "priceless!""
"Excellent job replacing hot water tank."
"Diligent, hard-working, and pional gentleman."Diligent, hard-working, and professional gentleman."
"Great company and very nice technicians."
"Pleasant, friendly staff. Knowledgeable. Would recommend"
"Technician was professional, knowledgeable and on-time. All big plusses when it comes to contractors. Would recommend them to anyone."
"I woke up only to find my hot water tank no longer worked. I called Cellino and they came out and installed a new one the same day. Technician was extremely courteous and knowledgeable of his profession. Definitely a reliable and credible company."
"Cellino Plumbing was here in a pinch when we needed someone right away so we could take care of our customers. They talked us through what the problem was and gave us options to take care of it. Techs and their team did a great job!"
"Seems like very honest and sincere people."
"Hot water tank went out on a Saturday morning. They came out in about 90 min. Job took about an hour. Very professional!"
"Had a plumbing emergency with our water heater in the middle of the night. CSR from Celino responded quickly to our call and was very compassionate and understanding. CSR fielded multiple calls from us and was very patient and helpful. Our tech was very knowledgeable and helpful handled the issue quickly and efficiently. A second issue arose after the technician left and he promptly returned to the home and repaired that problem as well! This could have been a much more stressful situation if not for this great team"
"Our tech was the epitome of technicians. He was very precise, neat, clean and friendly. He was extremely professional and did excellent work. I am typically fussy with my things and doing the job the right way from the first time. Technician went out of his way to make my experience one of the best I have had with installing my new appliances. He is a great asset to Cellino Plumbing. I would absolutely recommend Cellino Plumbing to all who want a proficient job well done! Kudos to the technician. He deserves a big raise!"
"Love working with Cellino. Responsive, timely, professional, honest, and fair. Tech even brought our garbage cans in. Angels! Thanks for the consistently great service."
"Replaced toilet and garbage disposal."
"Always professional, on time and affordable."
"I would highly recommend Cellino Plumbing. We had to have a new sump pump installed and the tech was so nice, professional and went the extra mile to call the city inspector to see what the codes are in our city. We originally thought it would have to be run to the street. This would have been a problem because of a finished basement. By him calling the city we found out we were grandfathered in and we did not have to run everything out to the street. Also when I called they got us an appointment right away. They call to let you know when the tech will be arriving. The tech also calls to tell you he is on his way. They think of the customer first."
"Always considerate and professional. Will continue to receive my business."
"The service went well and was very professional."
"Great service. Got service the same day. Will call again if needed in the future. Thanks guys."
"Technicians were great! I called with my drain issue, they were there within an hour or so and gave me what I believe to be an extremely reasonable price. Work was completed quickly and efficiently and was cleaned up like they were never here. Would recommend them to anyone!!"
"Technician was upfront, honest and kept me informed the whole time as he was trying to determine the source of the leak. He helped me decide exactly what was the right repair and replacement for us. I appreciate that level of transparency."
"Much appreciation to Cellino plumbing technician for his courteous, professional service today!"
"Technician was extremely professional, friendly, and kind. He was very knowledgeable and explained our issue and pricing options in a way we could understand what was best for us. We will definitely be calling Cellino for more of their services!"
"Technicians were very professional. Did the job quickly and to satisfaction. Cleaned up better than when they started the job. Both get my vote for employees of the month."
"Came home from a trip and was greeted with a flooded basement. Cellino professionals came to the rescue post haste and saved the day. Technician was polite, knowledgeable and extremely professional."
"Technician was very professional and took time to explain what he was doing at all times. Answered all our questions. Couldn't have been better."
"Tech was quick, professional and he explained in detail what was going on with the hot water tank. He finished in a good amount of time. Great work!"
"I am always happy with the service I receive from Cellino. The guys are always great. They are my go to. I highly recommend this company."
"Technician has a very professional and kind manner and explained clearly and patiently what needs to be done and why. I will not hesitate to call Cellino & HVAC again with any plumbing or heating/cooling needs."
"Tech arrived within 1-2 hours of my stressed phone call about plumbing issues. He quickly rectified the immediate problem and offered additional work that would help to prevent the issue from returning. He returned 5 days later and completed that work in addition to a few smaller jobs that I had requested. I am very satisfied with all the work performed."
"The maintenance guy that serviced our furnace was very thorough, friendly and knowledgeable."
"Replaced my boiler and put in thermostats. The men were great, I would recommend them to everyone, very professional. Thanks guys!!!"
"I had a plumbing leak on the valve that was on the main water line. Technician explained everything thoroughly before I agreed that he could do the work. He was very courteous and helpful. I felt comfortable that all was done as it should be. I highly recommend Cellino because of my experience with this company."
"Technician was pretty much bent over backwards to clear the sewer drain. Very professional and patient."
"Did a plumbing inspection on a clogged line so I'm gonna go with them to fix this problem. Tech is very professional."
"I had a backup sump pump installed. The job is a 15 out of 10. The service, professionalism, and the installation far exceeded my expectations. Thank you! Excellent customer service!"
"Very good service, system maintenance, always professional and pleasant, answering all questions."
"Great service. They usually send the same technician which I appreciate. He knows the history of our house and is able to get right to the root of the issue. Great job."
"The free plumbing inspection went very well. Technician was on location when expected and was very courteous and knowledgeable."
"Tech was the ultimate professional, personable and very thorough. He diagnosed the problem and was able to efficiently and effectively resolve the problem. I would absolutely use their services again."
"Cellino is always dependable, quick, and helpful for everything that I need. I have had several things needed to be done in my house over the last year and they have been nothing but wonderful!"
"Tech was very professional and didn't leave a mess. I loved that. Thanks."
"Called after work hours on a Friday and they showed up very quickly. Tech did a great, thorough job cleaning out a blockage in the basement drainage."
"Tech did an amazing job replacing the kitchen drainage. A++++"
"Pilot light wouldn't light. Cleaned the tube and lit it. Made sure everything was operational."
"The technician solved the problem."
"Our techs were here when they said they would be. They explained everything they were doing and always asked if I had questions. The service they provided was efficient and high quality workmanship and on top of that they were polite and friendly especially to my children who kept asking them questions. Highly recommend Cellino."
"We have called Cellino Plumbing several times. They arrive on time and you know who is arriving. Their services are offered at a fair price and all of their technicians have been very nice."
"This was my first time using Cellino-I was impressed! I initiated an appointment for a plumbing issue last night online at 9pm. At 7am this morning I received a call confirming someone would be out to the house, along with a window of time. The technician called prior to his arrival, he was friendly and professional and very efficient. Thank you very much for making this a positive experience!"
"The workers went above and beyond in terms of service. From respectful and kind, they all met all our needs and did an excellent job on the installs."
"Had a plumbing issue that was handled thoroughly and honestly."
"Low water pressure in a third floor bathroom. They were on time and able to fix the issue for less than they estimated. I recommend them."
"We had a beautiful new sump pump installed with rerouted pipe work to make us up to code. Our technician was very informative and professional. Would highly recommend Cellino plumbing."
"Tech was very professional and re-routed the backup sump pump to meet code."
"Service person was very professional, prompt on time window, experienced and informative"
"Great technician, very helpful."
"Good experience. Quick appointments. First for an emergency, and then for a sink update/install."
"I had a very informative conversation with the technician that came out, and was quoted a very fair price from a reputable company."
"It was very easy to schedule online- they called me almost immediately after I submitted my inquiry. Appointment was next available and I was told between 8a & 4p the next day. I got a call right around 8am with anticipated arrival around 8:30. I was so impressed with the quick appointment time. Tech was kind & professional. He provided great education about our existing system and showed us pictures of our system and explained the components. He was also patient with our questions and didn’t get annoyed when I needed clarification. Super helpful for first time homeowners. He was also really great with our dog. We have heat for now & I’m happy."
"Cellino fixed a minor plumbing issue perpetuated by the previous owner of my home, and did so quickly despite the limited availability of techs. Their responsiveness is top notch."
"Tech is a very professional and hardworking plumber. Thank you for taking care of our home."
"Sewer line service. The technician was professional and on time."
"Cellino has always been the best."
"Always polite and personable!"
"Tech was terrific!"
"Hot water tank done. Thank you for the great job - will definitely recommend!"
"Awesome work !! Great company !! Many thanks !!"
"Efficient and helpful"
"Tech was fantastic. Cheap, quick and explained everything so well. I would recommend them to anyone. Thank you guys. You fixed a disaster."
"Our son has autism and adhd, and was asking the tech so many questions about the furnace and he truly was so unbelievably kind and patient with him. Tech took the time to explain everything and address any concerns we had. He never made us feel rushed. Such a pleasure to do business with."
"We had no heat. We called other companies including the company that the boiler was bought from. They said the next day for a technician between 8-4pm. Cellino said within an hour. Tech was at our house in 30 minutes and got our boiler up and running. He was professional and told us we needed a new boiler. He was not pushy and was very understanding. Today they started putting our high efficiency boiler and water heater. We had planned to get it from somewhere else, however, we chose Cellino. Many thanks to Cellino for your kind caring service."
"Courteous and professional, replaced my garbage disposal very quickly."
"Informative and provided details about the workings of the furnace."
"Called them after snapping off an auger brush and rod in sewer main trying to clear a persistent backup. Cellino tech showed up in a timely manner to retrieve and clear main. Employee was extremely professional and knowledgeable and charged what I believe to be a fair price. Thank you Cellino! Job well done!"
"Tech was out to take a look at our boiler that stopped working last night. Very nice and professional, took care of the issue and provided quotes on future replacement options as well."
"The plumber was very personable. He did not have the shower cartridge we needed so he left and came back a half hour later. The shower works great now."
"Excellent team, service and professionalism!"
"They were able to replace my leaky water heater in 1/2 a day from my initial call. Can’t ask for more than that."
"Tech was very articulate with his responses and knowledge. Overall I was thoroughly impressed. I also scheduled future appointments for some of my upcoming projects."
"Technicians were polite and explained the situation to us so we understood all that was involved. Excellent customer service."
"Had a basement flood due to a sump pump issue, after hours the plumber came with no extra charge, he diagnosed a stuck valve and freed it up. Valve was replaced, due to the age of the sump pump. Good value, plumber, a super nice young man. Great job at a fair price. Response time was also great."
"The technician who cleared my sewer line was on time, professional, and the price was great. Thank you."
"Tech came to our house late to check out a backed up pipe. He was so professional, thorough and did all he could do while it was snowing, cold and late. This is the only company we use for any household problems. Fabulous work, smart and skilled employees."
"Repair sink drain pipe leaking issue. Installed a new pipe and vent. Was so very efficiently and the service technician was very friendly as well as professional. The service was performed at a very reasonable price."
"Very fast response. I called them on Friday morning and the plumber went in and did the job in the afternoon. I also called a couple other companies but they could not schedule in a week. Professional plumber identified the issue accurately and provided a good solution. They charge a little bit higher but definitely worth the money in case you need a quick and reliable licensed plumber."
"Tech came to our home today to do a camera scope. Showed us on camera everything he was doing. Pointed out the problem and is sending us estimates. Very knowledgeable, polite, courteous and professional. We are looking forward to working with Cellino Plumbing again!"
"They were nice and professional when my daughter dealt with them. Gave me a heads up before they came, got a nice write up, and got a free pipe camera scope to check pipes. Nice job!"
"Repaired my bathroom faucet. Plumber was prompt, came the same day as my service call and quickly fixed my problem."
"Toilet bowl was overflowing for no reason. They fixed it quickly and inexpensively."
"Fast emergency service, solved the issue."
"Technician was able to diagnose and quickly repair the problem. We got same day service and a veterans discount too. Very pleased."
"We were called for an earlier time of arrival than expected and the plumber was knowledgeable about the matter. He was efficient, respectful and professional about the task at hand. He was prepared and discussed several options from the repair to replacement and was not pushy about what he wanted. This individual answered all my questions and finished the job without delay or excessive phone use! I was pleased with this company’s ethics!"
"Great service , friendly tech, and explained everything step by step. So no surprises. Great job!"
"Excellent work, friendly plumber & didn't take long!"
"Quick emergency response - plumber was knowledgeable and friendly - a bit pricey. Would recommend them."
"Fast, courteous service. Good price. Very satisfied with the work done."
"The owner's son was my technician and he was very good. Great communication and updating from the office. I had him check out my 10 year old furnace and install my Wi-Fi thermostat which he did very efficiently and effectively and now I can control my heat from my phone."
"Tech was very helpful. I will recommend him to my friends. Gave me my estimate product that works for my home situation thanks for being awesome."
"Both techs were beyond words, outstanding. Worked hard and cleaned up and also took the time to show me all the work. I'm so happy 😊 they both made the experience so wonderful!!"
"We called another "reputable" company on sat when our stationary tubs were backing up. They were horrible, came unprepared and did not fix our problem. Went the entire weekend with no water use. On Monday we were tired of waiting for that company and we called Cellino Plumbing instead. Wow. What a difference. They sent tech to our home within two hours. He got the tree root out of our line which was blocking it. He was super nice, extremely knowledgeable, and explained everything. Left ZERO mess. I finally can use my water again. I am so happy I could cry. This was the most reasonably priced, experienced plumber we have ever used. I definitely recommend Cellino Plumbing to anyone who needs work. I cannot say enough good things about our experience other than we are thrilled!"
"Great service. No complaints. Have no problem calling Cellino when I need service."
"Tech provided excellent customer service, well organized and thorough!"
"Tech was extremely professional. He took the time to research the problem and come up with the correct solution."
"Tech did an excellent job installing a new water-powered sump pump back-up system in our basement!"
"Thank you for the thorough job and professional service."
"Amazing as always. Have used Cellino for years and never have had any problems. They're great to deal with!"
"I had Cellino Plumbing over the house. They are nice. Second time I had their service. My issue was my street’s sewer line and they offered to cancel since there’s nothing they do to fix it. But they were nice enough to answer questions I had around the house, quote me on everything. No pushy sales nor passive aggressive statements to make me want to purchase. Techs educated me and let me decide."
"Overall great experience! Tech was courteous and professional. This is the second time I’ve used Cellino for a service and I won’t hesitate to call again."
"Tech was super helpful at helping install a new gas line for a new stove I purchased. Quick and easy, no issues at all. Great at his job would recommend again!"
"Have had them out for plumbing issues and have been respectful, helpful and fair."
"We had to have the kitchen faucet replaced so I gave it a chance and called these guys. I couldn't be any happier. They send you details and a picture of what technician is coming to your home, they arrive on time and are very helpful and professional. They are our new go to plumber when needed. Very satisfied and happy. Our technician was just hands down awesome. Thank you so so much!"
"My husband was very pleased with your service and professionalism. Thank you for helping us so quickly. Will recommend Cellino to others."
"Efficient and dependable."
"Fast and super friendly service, would use them again."
"Very professional and friendly, as well as conscientious while in my home. Wasn’t pushy about upselling, and never felt like I was being swindled. My technician even took the time to show me how to better plunge shower clogs in the future, as an alternative to him snaking that drain also. Highly recommend Cellino."
"Our technician made a late Sunday afternoon visit after a pipe burst. He was very helpful, took time to explain several options and afterwards took time to label important shutoffs. Thank goodness for plumbers."
"Main house drain to septic was clogged, backing up into the sink in the basement. Used the website to request service; they called back very quickly to get details, were friendly and efficient. Tech arrived within four hours. I had tried to clear the snow and ice from our driveway, which is 250 feet long and on a hill, but he couldn't get the heavy truck up the hill. Rather than leaving and having someone else come back later, he lugged all his equipment up the snowy hill and got to work. Did exactly what was needed, finished within an hour, cleaned up after himself. Thanks, Chaz!"
"We had a service call from Cellino Plumbing Heating & Cooling to troubleshoot a furnace. What a very comfortable experience. The tech was absolutely amazing from the moment he arrived. He was very knowledgeable and explained everything and was very thorough from beginning to end. Don’t ever remember a service person like him especially these days. Cellino was very professional and I appreciate that."
"Very professional and quick response for a busted water heater. A little pricey compared to other quotes but they were the fastest to respond and quick the issue."
"Both techs were great. Explained services cost throughout check up I was impressed."
"Came out quickly, technician was professional, knowledgeable and pleasant. Was able to fix the issues quickly. I had them out last year for another problem and they were great."
"The technician installed a hot water tank and he did not take very long."
"Great company, would recommend all day long."
"If you want it done right the first time, use Cellino. They are extremely responsive and can usually provide service within a day or two. Huge amount of professional expertise amongst their technicians. Support a locally owned company that is very generous, and gives back to the community in SO many ways. Plus, our dogs love all their technicians!"
"Very pleased with all work done. Men were courteous, friendly and helpful."
"Technician conducted a professional service evaluation for a new pipe and shower install."
"Very knowledgeable, able to let us know what the problem was. Gave us all our options. Gave us all available finance avenues as well. Great service! Tech was awesome! Thank you!"
"Called for a dryer duct inspection. Technician came out within two hours and did a great job. Very professional, quiet and cleaned up everything afterwards. Great job!"
"The tech that was sent out to help with a clogged sewer line was very thorough , professional and friendly. Highly recommend their services."
"Same day service which I absolutely loved. I needed a new plumbing unit installed in my shower. Very professional. Will definitely use them again for any future work needed."
"Minor servicing on my 13-year-old Rheem furnace. I called, spoke to Samantha, who was very friendly and professional. My technician was at my house within an hour, and he was communicative, informative, and highly professional. Overall a great experience. Thank you!"
Genesee County
(Technician Restock Only- No Customer Stop-ins)
Cellino Plumbing & HVAC
142 Van Rensselaer St
Buffalo, NY 14210
Call 716-822-7551
(Technician Restock Only- No Customer Stop-ins)
Cellino Plumbing & HVAC
4465 Lake Shore Rd
Hamburg, NY 14075
Call 716-257-8883
(South Office)
Cellino Plumbing & HVAC
631 Bullis Rd
Elma, NY 14059
Call 716-675-1111
(North Office)
Cellino Plumbing & HVAC
594 Sheridan Dr
Tonawanda, NY 14150
Call 716-201-0177
(Inside The Mall)
Cellino Plumbing & HVAC
3701 McKinley Pkwy
Suite 825, Buffalo, NY 14219
Call 716-631-1300